Sherman Dodge Chrysler Jeep RAM
Skokie, IL
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Dariusz was very knowledgeable in a true professional. He really knows his stuff and help me get a great deal on a new Jeep. I highly recommend working with him. really knows his stuff and help me get a great deal on a new Jeep. I highly recommend working with him. More
This is the worst experience of trading in and buy a new car. This are the guys who have been late to pay off my previous car that I have traded in for a new car. From sales to financial person named Frank car. This are the guys who have been late to pay off my previous car that I have traded in for a new car. From sales to financial person named Frank they all lied us and they never returned calls. Because of them and payoff amount were late and reported to as a late payment on my end. Got all paperwork done and before we took brand new car discovered two dents on front and rear driver side doors. Also they washed brand new car and swirls were all over the car like 3 years old car. Been trading and buying new cars Las 20 years every few years and never had this bad experience like two weeks ago and now still going back and forth with them to see why they did payoff amount on the contract when we signed documents. Stay away from this dealer as this is huge group of scams, froud people from sales to the financial department. Stay stay away, trust me you will be happy that you did. On the top of this when we transferred plates to new car system was down and they couldn't provide registration card at the time of purchase. They (Frank) financial person in the office told us they were going to mail card first thing in the morning, guess what. More then two weeks from signing paperwork we haven't received registration card. Also they will screw you on trade and final amount. They lied us that we must change oils only at their dealership, which is not true as you can use that service and extended warranty at any dodge and Chrysler dealership. We called corporate office and they confirmed this. So they are biggest scams and save yourself headaches, avoid this dealership within 50 miles radius. Even Joon Choi sales manager lied to us when we made deal that would give us a free oil changes. Lied us and screwed up all. From all of these Nick is lost guy and very unprofessional approach, even he is not returning calls when he said he would do it. Be smart and stay away from this dealership. More
Dave is the man! Just go to him, trust me. He got the deal done in a timely fashion and wated no time getting me what I wanted. deal done in a timely fashion and wated no time getting me what I wanted. More
The dealer was courteous, Humza was also courteous, he showed us the car we wanted to see. The price we weren't expecting and tacos we weren't expecting. Good job Hamza 👍 showed us the car we wanted to see. The price we weren't expecting and tacos we weren't expecting. Good job Hamza 👍 More
The people in service and parts are very polite and respectful of the needs to myself and my vehicle also very informative of what is needed to be done and ordered respectful of the needs to myself and my vehicle also very informative of what is needed to be done and ordered More
This was by far the worst experience I have ever had buying a car. They promised to get me a new key by Monday and have not delivered, I had to make multiple calls to the sales person Charlie the sales buying a car. They promised to get me a new key by Monday and have not delivered, I had to make multiple calls to the sales person Charlie the sales manager Reggie and the customer relations manager Nicole just to get an email saying they would actually do what they promised( they still have yet to send the correct information). I can’t put it in any stronger words do not do any business with them ever. More
Prompt, courteous and knowledgeable are the first three words that come to mind after my visit to Sherman Dodge Chrysler Jeep dealer. Although it was my first time there, they treated me as if I had been words that come to mind after my visit to Sherman Dodge Chrysler Jeep dealer. Although it was my first time there, they treated me as if I had been a lifelong customer. More
The dealership is great. But I don't like coming back to retrieve my items and find out that they were stolen. Those eye glasses cost me a lot of money!!! retrieve my items and find out that they were stolen. Those eye glasses cost me a lot of money!!! More
I was told I would get a call the following day and didn't. The price was high for the type of work done (ETC replacement). I had to call the day after I was supposed to hear back and was told the vehi didn't. The price was high for the type of work done (ETC replacement). I had to call the day after I was supposed to hear back and was told the vehicle was done but the service person I spoke with wasn't in, so of course they could not verify that he had told me a coupon would be applied. The cost was less than the quote which was nice, but it still shouldn't cost 860 bucks to get a throttle body replaced and even though the receipt said no coupon was applied I was "assured" that it had been included (but with not proof?). I may not go back since there is nothing exceptional about this dealer. More
Service was good except they didn’t top off my fluids (windshield washer) during an oil change which should be considered standard for this type of service. (windshield washer) during an oil change which should be considered standard for this type of service. More