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Shields Auto Center

Rantoul, IL

4.8
539 Reviews
Shields Chrysler Dodge Jeep RAM is an established Rantoul, IL dealership that maintains a well stocked supply of Chrysler, Dodge, Ram and Jeep vehicles in our new and pre-owned inventories. Our sales representatives have the experience to find the perfect vehicle match for you, and our finance staff will provide competitive payment options. The entire buying experience is straightforward and no hassle here; come and visit us today at 850 Broadmeadow Road.
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850 Broadmeadow Rd

Rantoul, IL

61866

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Showing 539 reviews

October 04, 2022

We have always gotten wonderful service at Shield’s Auto Center!! They get an A+ grade. More

by vhannah575
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2022

Top notch work by Tim,Rick, Teresa and crew. Very friendly and helpful. They make you feel like you are part of a family. More

by fightingillini73
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Marci Ihnen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim McIntyre
September 25, 2022

Dale and William are the only reason I come to shields. Great service, trustworthy and kind team. More

by ohendershot
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
September 24, 2022

I was greeted after walking in and was not kept waiting. Everyone I encountered was friendly and helpful. I did not have to wait a long time for my car to be serviced and I could move on with my day. I f More

by jimandpam49
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2022

Everyone was so respectful and extremely kind. They took care of all my needs. I am very satisfied with this transaction! Thanks so very much for a wonderful day. More

by hriddle61
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Terry "TNT" Twitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Since may I’ve been waiting for a recall on my mustang . I brought my car to shields 3 time I keep contacting them and nothing got done I missed work because I was promised a rental and that was a lie I wil More

by CINDYSKITTENS
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Dale Scudder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Lackey
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 16, 2022

Excellent service. . . Answered all my questions patiently and completely. . . Easy accessibility. . . Timely. . . Concerned service needs were cared for. . . More

by charles.pierce
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Scott Lackey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 14, 2022

The Shield’s team was awesome in caring for our vehicle. They were also wonderful in caring for us while we waited. Thank you More

by m.bjornbak
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dale Scudder
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 06, 2022

Everyone was very pleasant to work with. My best experience when buying a new truck. More

by brcbab
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
Teresa Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kory Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 04, 2022

Excellent experience in purchasing my new 2022 Ford Edge Titanium. Great dealership to work with! More

by Karen
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Keyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Shields
5.0
This rating includes all reviews, with more weight given to recent reviews.
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