About Us
Copyright 2018 DR Media Holdings, LLC
Search
Back

Shingle Springs Subaru - Service Center

5.0

19 Lifetime Service Reviews

4045 Wild Chaparral Dr, Shingle Springs, California 95682

19 Reviews of Shingle Springs Subaru - Service Center

Sort by Write a review
September 10, 2018

"Delivery Specialist-excellence"

- davidinsacramneto

At the 6000 mile service, Claire Barnett gave me an in-service for my wife's 2018 Subaru Outback. She was excellent--very patient and very thorough and knowledgeable. It was a pleasure. She took as much time as I needed, and it never felt rushed. She is a definite asset to the dealership.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Claire Barnett
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
August 05, 2018

"Mason is awesome"

- Wendi M

I bought my second Subaru from Shingle Springs - everyone since then has been great. This last Friday (Aug 3rd) - I went in for my oil change and my car has been making a noise. Mason in service went above and beyond to seat down with me to go over the possibilities of the noise, update me half way through the inspection and then another update when things were done. Thank you Mason and Shingle Springs for always having great customer service. Wendi M.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bright
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
June 15, 2018

"Windshield woes made better!"

- CMartin

Brett and Dawn in service were supportive and caring when I was fighting my insurance company to get my windshield repaired appropriately! They really care.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon MacDuff
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dawn Davenport
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brett Kirschenmann
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
March 13, 2018

"By far the BEST!"

- Kelly Menefee

We LOVE the team at Shingle Springs Subaru! My husband and I have bought 2 new vehicles from them and always sing their praises. Tom Rockenbaugh is so great to work with and super helpful. Mason in the service department always treats us right. We will always come back to this dealer!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Tom Rockenbaugh
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Mason Bright
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
February 26, 2018

"Great service all around!"

- Steven

All around great experience. They really took care of me and did an amazing job on our car. Supper nice staff. I couldnt belive how easy the whole process was and who ever detailed our car is a rock star. You guys are awesome! Couldnt be happier. Thank you.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
February 08, 2018

"Excellent, Reliable, Friendly Service"

- freeairpro

Had a great experience for a major service repair. They were accurate, friendly and informative even when they were very busy. The Service Rep was also excellent-- very efficient and reliable. Will go back again!

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Sherer
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brett Kirschenmann
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 21, 2018

"Parts/Service/Cashier Depts"

- Kev-O

Staff very helpful and pleasant. We are on a first name basis. Most helpful with my 95 Legacy restoration over the summer! R. Kevin Ross, Placerville, Ca

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mark Farrel
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jason Walter
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Tim, Dawn, and Kristi
December 22, 2017

"Saved our vacation"

- Happy camper

The first day on the road for a vacation, following sudden smoke and burning oil smell, we determined there was an oil leak at the filter. We contacted several shops near our location and no one was willing to address the issue in a timely manner. We decided to drive back to the nearest dealership which happened to be Shingle Springs Subaru, spoke to Dawn Davenport in customer service, and she shared our situation with Service Advisor Mason Bright. Although the shop was all booked, he got a tech on our little Forester, found and repaired the problem, offered to WASH the car, and had us back on the road with nothing more than a "Have a safe trip"! AWESOME customer service

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dawn Davenport
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 01, 2017

"Exceptional service department"

- Dan

Driving east out of Sacramento on a Saturday afternoon we noticed a strange noise coming from the front end of our 2017 Subaru. As we approached Shingle Springs we thought we should have it checked out and went to Shingle Springs Subaru where we met Mason Bright in the service department. He took the car for a short drive and suspected the noise was coming from a wheel bearing, but said the shop was booked solid for the next week but he would see what he could do. He said he would try to get a Tech to check the diagnosis on Monday and provided us with a rental car. Saturday evening he called and said that a Tech had checked the car and confirmed a wheel bearing was causing the noise and that he would try to schedule the work to be completed by the next Tuesday when we would be passing through town once again. First thing Tuesday morning he called and confirmed the car would be ready by noon. I've been driving for more than 60 years and have never experienced such friendly and responsive service from either a dealer or independent garage. I recommend Shingle Springs Subaru to any looking for a favorable dealer experience.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mason Bright
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 07, 2017

"Always courteous, efficient and friendly service. "

- Happy Customer

I switched to Shingle Springs from a much closer Subaru dealership because the service is consistently excellent. No long waits, easy scheduling, courteous and friendly staff. The waiting room is attractive and love the coffee machine! I received a follow-up call the next day from a real live human and appreciate how my car is cleaned after every service, no matter how small.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan Wasley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
1
1 - 10 of 19 results