"Very pleasant to deal with. Got a good rate, a fair deal..."
Very pleasant to deal with. Got a good rate, a fair deal on my car. I do love my car and it seems to be in very good condition. I would deal with them again. Anthony was very nice and enjoyed dealing with him..
"Short-Redmond Ford services all my vehicles, they’re very..."
Short-Redmond Ford services all my vehicles, they’re very professional and do exactly what they say they will do in a timely manner at a fair price. I’ve found them to be very kind and friendly always explaining every detail to my satisfaction. I highly recommend them.
"I purchased a handicapped van for my handicapped parents...."
I purchased a handicapped van for my handicapped parents. I was financing but Credit Union closed so told Shorts had to finish the next day. The next day Shorts said they had taken a deposit for the handicapped van. I was never asked for a deposit or anything. This is not the first time something like this has happened at Shorts. I should have learned my lesson the first time. The handicapped van was perfect for my handicapped parents. Shorts do not stand behind their deals. Would not recommend this dealership for anything. I have this on my phone. I would not have wasted my time had I known Shorts do not honor their sales.
RYork, we are very sorry to know you had bad experience, it is part of the process to let the customer know that a deposit is required to hold any vehicle, we will work harder on training so this does not happen again, thank you for your feedback.
Apparently, the supposed deposit from another customer was non existent because Shorts continues to email me but increased the price of the handicapped vehicle. Shorts said they sold it to customer who gave deposit but it still hasn’t sold. Shorts continues to advertise the handicapped vehicle with an increased price. That is suspicious but draw your own conclusions.