The dealership , Siemens in Bridgman Mi is ridiculous , Having my service dog with me , the service manager would not supply me with a rental vehicle. Sighting that they do not allow dogs in their vehicles, so I have to be curious how they know what takes place with a "rental"vehicle once it has left ... Your company as a whole has gone above and beyond to make warranty repairs as difficult as possible on your customers , Refusing service and/or being rude to a service Dog and handler is not only unprofessional behavior, but it is illegal at both state and federal levels. In fact, they must allow an individual claiming their animal is a service dog to enter. Refusing service is a violation of the Americans with Disabilities Act, which can result in penalties, fines, and money damages.If we were small people only seeking free money , this dealership has offered easy ground to attain such, however we are not small people , I would like this repair completed without my time and patience being tested another day .