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Sierra Subaru of Monrovia

Monrovia, CA

4.9
960 Reviews

735 E. Central Ave.

Monrovia, CA

91016

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Showing 960 reviews

January 04, 2024

Great staff in sales, parts, post delivery customer service and not at all pushy. Refreshing to have a dealership that is truly about customer service. Fausto was amazing. More

by 1st time Subi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fausto Salazar
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

We are grateful for you leaving Fausto this wonderful review! We are honored to have had the opportunity to work with you and we are glad that Fausto could provide you with 5-star service. We are pleased to know that he was amazing and not pushy. We hope to have the opportunity to work with you again in the future. We warmly congratulate you on your new vehicle- behalf of the entire Sierra Subaru of Monrovia team!

December 31, 2023

They are always so helpful, and the dealership is a clean and comfortable place to wait for your car to be done. More

by CCWasserman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Thank you so much for leaving us this fantastic review! We are glad to hear that our team took great care of you and your automotive needs. We are happy to know that they were so helpful. Please do not hesitate to let us know how we may be of further service to you.

December 30, 2023

Jaime always greets with a smile and gets you in and out quickly. Fyi, the online reservation system doesn't always work. More

by tyoo
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Tyoo, Providing quick and efficient service is so important to us here at Sierra Subaru of Monrovia and we are glad that Jaime's efforts could meet your satisfaction! We are thrilled to know that he always greets you with a smile. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

December 29, 2023

Jaime Vega was polite and professional in processing my appointment in servicing my Forester. Thank you for making the process easy and convenient. More

by DrAvenger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Vega
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

DrAvenger, Thank you very much for leaving Jaime this terrific review! We are glad to hear that Jaime took amazing care of you and your Subaru Forester needs. We are happy to know that he made your service visit here at Sierra Subaru of Monrovia easy and convenient. We hope to see you again the next time your vehicle needs service.

December 29, 2023

Edgar was so helpful even after the deal. I recommend this dealership, transact with ease. Support from the Service Manager (Tony) and James the product specialists was superb. Rated excel More

by sherwin_simon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Oliva, James Aguirre, Tanya Ly
Jan 05, 2024 -

Sierra Subaru of Monrovia responded

Sherwin, We greatly appreciate you for leaving Edgar, Tony and James this marvelous review and recommendation! We are honored to have had the opportunity to work with you and we are glad that they could provide you with top notch service. We are delighted to know that they were so helpful and made your car buying experience here at Sierra Subaru of Monrovia easy. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!

December 28, 2023

Everyone at Sierra Subaru of Monrovia was so helpful, answered all my questions, and weren't just trying to sell me things. Yadira Cedillo helped me out and would definitely recommend her if you need any More

by jonvargas157
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo
Dec 28, 2023 -

Sierra Subaru of Monrovia responded

Jon, thank you for recognizing Yadira's excellence by sharing your 5-star review! We're certain she'll be honored by your kind words, and we hope you won't hesitate to call the next time she and the Sierra Subaru team may serve you.

December 26, 2023

Veronica Rios was extremely pleasant and helpful during my service visit. Thank You very much for everything! More

by Lawrence.aguiar13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Veronica Rios
Dec 28, 2023 -

Sierra Subaru of Monrovia responded

Thanks so much, Lawrence! We're delighted the value of Veronica's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

December 18, 2023

The staff at Sierra Subaru of Monrovia is always very helpful, never pushy, answers all questions with confidence...this is why we keep going back! Paul Chau and Michael Conquilla are your go-to's!!! Whe More

by StaceK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Michael Conquilla, Paul Chau, Tanya Ly
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

That's wonderful! Thanks so much for your thoughtful feedback, Stace. We're glad Paul and Michael took the time to fully address your needs and interests to ensure a truly satisfying dealership experience. Enjoy your travels through the new year and beyond!

December 18, 2023

Very friendly and helpful individuals. The sales person, Steven Bowerman, went above and beyond what I was looking for and didn't make me feel pressured to buy as my previous experiences More

by queenbgeno
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Bowerman, James Aguirre, Tanya Ly
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Congratulations on your new Subaru! We're thrilled you enjoyed a pleasant and supportive buying experience with Steven, and we appreciate your fantastic feedback. We wish many happy travels to you in the new ride, from all of us at Sierra Subaru!

December 17, 2023

Always clean and stocked with goodie! Friendly and helpful people. Always fast and efficient. love this car dealer! More

by Herlenn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yadira Cedillo, Rafael Ibarra
Dec 20, 2023 -

Sierra Subaru of Monrovia responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Subaru your first choice for service!

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