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Silsbee Toyota - Service Center

Silsbee, TX

4.8
387 Reviews

387 Reviews of Silsbee Toyota - Service Center

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April 23, 2024

Been with this dealership since 2005 and have always been pleased with service and employees. More

by LYDEDOUG52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Walter Stephens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Butler
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 19, 2024

Great dealer to work with! I would highly recommend them to any Toyota a owner. More

by matthew.miller82
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

I am a new customer to your dealership but am familiar with your store . I enjoyed the friendly atmosphere that I received from Miss Butler and the rest of the staff. Thank You for Your Services More

by JEFFBUTLER1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Butler
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2024

great service, the wait time is long but it was worth the wait. mason had great customer service. the othner lady who was at the desk wasnt very sweet but its ok you cant expect that from every one. More

by ty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : james
April 02, 2024

Very professional staff, so far everyone has been happy to help and answer any questions. More

by SANKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 20, 2024

The only problem that I had was with the appointment time. I was scheduled for 9:00 am but they did not get started until after 10:00 am and did not get informed as to why it was taking so long for them More

by MJDEDAIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Hinson
March 19, 2024

Silsbee Toyota has always been awesome. The service staff has always been great and friendly. More

by MARKWEHMEYER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

The best experience by far at any dealer I’ve ever dealt with! Very nice people, caring and friendly! More

by lorna834
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2024

The young man that waited on me, that day madeyour service department # one for me. More

by nanab4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2024

Silsbee Toyotas experience great! The scheduling process was a quick phone call, vehicle service was completed in a timely manner. Mr Garsee kept me updated with the progress along More

by lkcurtis5523
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Bier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Garsee
5.0
This rating includes all reviews, with more weight given to recent reviews.
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