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Silver Star Motors

Long Island City, NY

4.5
783 Reviews
Silver Star Motors is an Authorized Mercedes-Benz Passenger Vehicle and Sprinter Commercial Van Dealer conveniently located just over the 59th Street Bridge from Manhattan on Northern Boulevard in Long Island City, Queens, NYC. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a Mercedes-Benz dealer we enjoy the challenge of meeting and exceeding those standards each and every time you visit. Allow us to demonstrate our commitment to excellence! Great People And Great Cars, That's the Silver Star Way!
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36-11 Northern Boulevard

Long Island City, NY

11101

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Showing 783 reviews

March 12, 2024

What I liked about Silver Star was that therre was no sales gimmicks , unlike all the other dealers whom I approached . What I saw on the net was the sales price ,.. no dealer fee , no other extra charge More

by Anand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2024 -

Silver Star Motors responded

Anand, we're glad to know you appreciated our straightforward approach at Silver Star Motors. It's great that Victor was able to assist in making your car-buying process a breeze! Thanks for choosing us and enjoy your new ride!

March 06, 2024

Victor Babb was a pleasure to work with. I enjoyed working with him and the time he took to properly present to vehicle to me. He explained the process well and he was on point throughout More

by Dean Dennis
Recommend Dealer
Yes
Employees Worked With
Victor Babb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Samuel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nash Bias, Laritza Kryminski
Mar 06, 2024 -

Silver Star Motors responded

Dean, it sounds like you had a fantastic experience with Victor, Nash, and the rest of our team at Silver Star Motors. We're glad everything went smoothly for you from start to finish and wish you many happy miles ahead - enjoy your new ride!

March 05, 2024

Every visit to this dealership has been exceptional. Carlos Mejia is the consummate professional as he makes you feel comfortable and confident that your car is in good hands. More

by gstrong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Silver Star Motors responded

We're so glad to know that you've had consistently exceptional experiences with us at Silver Star Motors. Carlos and our team strive to provide top-notch service, making sure your car is well taken care of. Thanks for the review!

March 04, 2024

The salesperson I deal with has been the easiest to deal with for years Dawn morris I highly recommended her More

by Robertschulman408
Recommend Dealer
Yes
Employees Worked With
Dawn morris
Mar 05, 2024 -

Silver Star Motors responded

Robert, it's great to know that Dawn has consistently provided you with excellent service at Silver Star Motors. We appreciate your recommendation and hope you love your new ride!

March 02, 2024

The services are excellent, very courteous and efficient, I will recommend someone who interests buying or leasing the Mercedes Benz. More

by Ruth Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Florence CAI
Mar 04, 2024 -

Silver Star Motors responded

Ruth, we're delighted to know you had an excellent experience at Silver Star Motors. Thanks for recommending us to others interested in Mercedes Benz!

February 29, 2024

THIS IS A COMPLAIN i have purchased a 2020 E350 from SILVER STAR MOTORS @ 8000 miles, two months ago from salesperson "Victor Babb", the vehicle had minor scratches on back bumper during the purchasing More

by Don Dada
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Victor Babb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Dari
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sandeep - Pre Certified Car Manager [VERY POOR] based on our last meet up
February 27, 2024

I bought an expensive 450 here. The salesman Paul Delgado said if I traded in my Mercedes and bought a new one at Sliver Star they would pay for the miles I went over on my previou More

by BudFox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Delgado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Silver Star Motors responded

We're really sorry to read about your experience. It's important for us that our customers feel they can trust what we say, and it sounds like there was a misunderstanding here. We'd love the opportunity to discuss this further with you and see if there's anything we can do to help resolve these issues. Please reach out at your earliest convenience so we may assist you directly. Matthew Wieczorkowski - Sales Manager - (718) 361-2332

February 19, 2024

Very professional good experience cindy she is very professional service is the best all the staff is very professional More

by frankguercio16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

frankguercio16 responded

Right

Feb 19, 2024 -

Silver Star Motors responded

Frank, your review is music to our ears! We're thrilled Cindy and the team could welcome you to Silver Star Motors with fantastic service. Thanks for the kind words!

February 16, 2024

The best in New York city I want to buy one car now the President day More

by Victor_bejan68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Silver Star Motors responded

Victor, thank you for the review! We appreciate the kind feedback and hope to see you again at Silver Star Motors!

February 13, 2024

Very good and friendly people , Apostel very good adviser , my car maintenance was very good More

by wkowal1021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Apostel
Feb 14, 2024 -

Silver Star Motors responded

Thank you for the review! We hope to see you again at Silver Star Motors!

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