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Silver Star Motors - Service Center

Long Island City, NY

4.5
254 Reviews

254 Reviews of Silver Star Motors - Service Center

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August 27, 2020

Jeannette Lawton Excellent wonderful customer service Jeannette Lawton Excellent wonderful customer service great assistance very kind.went out of her way to assist me with every concern. Very understan More

by Snook.monet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 27, 2020

To service manager:What a great experience I had with To service manager: What a great experience I had with servicing my car for the first time. It was quick and my sales representative Cindy Casas wa More

by primalshock88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Liri Asllani , Liri Asllani
August 26, 2020

Cindy Casas, Jim McGrory(2 service advisors) and Robert(tech) didn't get his last name but these 3 people has made my experience at Silver Star very comfortable, they are informative great with comm More

by J.J.III
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cindy Casas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim McGrory
August 26, 2020

Rasal has been my advisor for 2 years and he does a good job. He is polite and friendly and tries to do his best to get my vehicle the right services and gives his honest opinion. More

by kedakeda23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rasel Nahar
August 25, 2020

The service experience was great with Carol. She’s very professional and helpful. She understands a customer’s needs and gave me a quick estimate and finished the service very fast. More

by Chang
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Morin
August 19, 2020

I can only speak about The people who helped me they did everything they can to make me happy and to work with me and make sure I got everything I need done with respect and professional thank you Carlos More

by shauncusumano
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

Carlos is a good service guy. He tells you what you need and is timely and respects the rush of his New York City patrons. More

by aaronbergnyc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 17, 2020

Jeannette has always been at the top of her game when it comes to customer service. She goes above and beyond to make everything is done correctly. More

by Thoke219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 15, 2020

Always great working with service advisor Jeannette Lawton we service is always great at silver Star wouldn’t take my vehicle elsewhere looking to lease another vehicle with them More

by reagan.pariag
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
August 14, 2020

I saw Jeannette my advisor she was extremely nice and also very helpful and professional. She went the extra mile to provide alternate transportation for us and gave us a great discount More

by Maureenchery31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeannette Lawton
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