Skyline Ford - Service Center

Great service great job get the problem fix on time will deal with them in the future deal with them in the future More

Fast with great service and friendly help. Was surprised how quickly I got in and out. Was surprised how quickly I got in and out. More

It was helpful that they called ME back after a long wait for an opening in THEIR schedule for the particular work I needed done on my vehicle. for an opening in THEIR schedule for the particular work I needed done on my vehicle. More

Gavin was not very professional. He acted as if he was doing you a favor and you were not that important to him. When I picked my truck up I asked if the windshield wipers were wor He acted as if he was doing you a favor and you were not that important to him. When I picked my truck up I asked if the windshield wipers were working he assured me that they tested them. When I got home I tried them myself and they didn't work. I returned the truck, they tested the windshield wipers said that they worked I asked once again did they test them with water. The answer was yes. When I went to pick the truck up this time, I took a bottle of water with me I wanted to make sure that they were working. Once again they were not working Gavin was gone. I left my truck with another person that said they would give Gavin the keys and let him know that the wipers were not working. When I called the next day Gavin didn't even know that the truck was there. This time they finally figured out what it was. It was a sensor. I had to make 3 extra trips in to pick the truck up. More

John the Service manager was the only quality and actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the s actually above and beyond support we received. I can’t say enough good things about John however, the rest of the service team which included the service rep, and the parts manager were the worst we’ve ever dealt with the communication was incorrect inconsistent, and it prolong the repair significantly costing us significant time and money. More

He got everything done and even vacuumed my car. I was worried after the reviews I read, but it seems like you guys have got your $hitt together now I was worried after the reviews I read, but it seems like you guys have got your $hitt together now More

The service advisor was very helpful and made me feel valued. They were able to complete the service earlier than expected. I have purchased several vehicles from Skyline Ford and have never felt like I valued. They were able to complete the service earlier than expected. I have purchased several vehicles from Skyline Ford and have never felt like I was ripped off. More

The staff was polite and expeditious. My vehicle was ready on time. Communication was accurate and timely. My vehicle was ready on time. Communication was accurate and timely. More

No complaints. Work was completed in a timely fashion, thorough inspection and report. Clear communication before work was begun. Work was completed in a timely fashion, thorough inspection and report. Clear communication before work was begun. More

Communication was excellent. The work was done on time and fixed was it was in for. The work was done on time and fixed was it was in for. More