Dealer Reviews

Find the best dealership for you.

Service Reviews

Find good folks to fix your car.

Cars for Sale

Find the right car for you.

Car Recalls

Make sure your car is safe to drive.

Search
Back

Sloane Toyota of Glenside - Service Center

4.5

29 Lifetime Service Reviews

527 N Easton Road, Glenside, Pennsylvania 19038

29 Reviews of Sloane Toyota Glenside - Service Center

Sort by Write a review
October 12, 2019

"Great Experience "

- Esther

I had a wonderful experience with the Toyota Team. They treated me like family. Don, thank you so much for your help. You guys are great.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Oct 13, 2019 -

Sloane Toyota of Glenside responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Thank you for choosing Sloane Toyota of Glenside! Please let us know if we can help you with anything else. Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

September 27, 2019

"Terrible"

- Tim

My son is in the Air Force took his car there they tried to charge him over $10,000 to fix his car which is over blue book and over three times as much as any other Toyota dealership quoted. They definitely were trying to take advantage of him

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Sep 30, 2019 -

Sloane Toyota of Glenside responded

I would like to speak with you directly in order to better understand the circumstances you’ve described and reach a satisfactory resolution together. Please contact me directly at your earliest convenience. Thank you, I look forward to speaking with you. Sincerely, Richard Rozzelle Service Manager Sloane Toyota Glenside 215-885-5400 office

June 06, 2019

"Bad customer service"

- Meg

I brought my car here for service. Herb texted me immediately & told me I could text to get updates. I texted asking for an update numerous times with no response. What’s the purpose of giving s # to text if you don’t respond? I also called numerous times & could not reach him. Why is he the only person who can help me? Very poor communication. My car was brought in for struts & he’s now telling me it doesn’t need them. My car is making a rattling noise & he tells me it’s not. I drive the car every day & can clearly hear the noise, as have others riding in my car. This dealership does not seem to want to honor warranties, I’ve also left two messages for Rich the service manager & never received a return call.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Herb & Rich
June 04, 2019

"Service is always great when I need them "

- Jimdavis1962

Mr fox cares about his customers I have purchased a few trucks from him.ALways their help ME all the times when I had problem and Herb from the service dept does a wonderful job too.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Herb
Jun 04, 2019 -

Sloane Toyota of Glenside responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

May 01, 2019

"Good, pleasant, helpful,questions answered."

- Bob hope

Salesman ,Ben was very helpful . Was able to answer my questions. Showed me 4 different cars. He pleasant, knowledgable and patient. Everyone courteous..I brought my car for an oilchange and rotate tires. Ened ip buying a 2016 Corolla.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ben Solar
May 02, 2019 -

Sloane Toyota of Glenside responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Ben and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

April 29, 2019

"Good and bad"

- Boxer

Went to change tires and no Toyota wheel lock socket. In that I have never used, it was likely used by dealer and never replaced however couldn’t know when and where. Went to dealer ((with car) and part dept examined and sold socket for 20.00. Car on lift at tire store and the socket was the wrong one Back to dealer to get correct socket and parts said they thought it might have been wrong. If that was the case they why not pop hubcap and check. I did exchange for correct socket but was no apology for wrong part and wasted time. I understand things happen but a “sorry” isn’t too much to ask. I was going to rate a 2-3 but the service advisors are efficient and friendly and warrant a 5. Averaged out at a 4 rating but there is room for improvement

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Parts
Apr 30, 2019 -

Sloane Toyota of Glenside responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Richard Rozzelle Service Manager Sloane Toyota Glenside 215-885-5400 office

March 21, 2019

"Car maintenance "

- Amara

He was the sales rep in charge of my car purchase great at answering my questions. I would definitely recommend his service to other people.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 22, 2019 -

Sloane Toyota of Glenside responded

We cannot thank you enough for your wonderful review of Sloane Toyota of Glenside and for your recommendation. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

March 18, 2019

"Very pleasant to deal with"

- Gpop

I had bought my car several months back. First time from Sloane. Rob Fox has made a point each time I visited for scheduled service, to say hello and offer any assistance. Add that to his excellent support in the process when I bought the car, it just makes for a good experience.. Service department has been efficient, nice and helpful the few times I have used them.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2019 -

Sloane Toyota of Glenside responded

At Sloane Toyota of Glenside, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

February 22, 2019

"Top of the line dealership"

- Big Ben

Salesman Rob Fox has always answered every phone call and question honestly and the service dept is just as great .would recommend Sloane of Glenside to all my friends .

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Other Employees : Denise, Rick Shaffert
Feb 27, 2019 -

Sloane Toyota of Glenside responded

Ben, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

January 21, 2019

"Friendly service"

- tug24947

Great dealership that communicates well with its customer. Always sending me emails letting me know when I need service. Just wish they would offer complentary carwash abd vacuuming.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jan 23, 2019 -

Sloane Toyota of Glenside responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Thank you for choosing Sloane Toyota of Glenside! Sincerely, Jeff Lish – General Manager – jeff.lish@sloaneautos.com - (215) 885-5400

1
1 - 10 of 29 results