Damian Marchitello at Smail helped us complete our internet purchase with patience and good humor! We love our RDX and it is exactly what he described. Being that we live in North Idaho and the car was in Pennsylvania, we had to rely on Damian's honesty and integrity as we made our purchase. Damian even sent us a picture of the RDX being loaded on the truck to make it's long trip across the country! We appreciate Damian's help and would recommend him to anyone!