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Smart Kia of Davenport
Davenport , IA
253 Reviews
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Showing 253 reviews
March 23, 2018
March 5th, 2018. I LaRissa am writing this review on behalf of Angie Wilson. I went in not knowing what exactly to expect. I had a few cars in mind. She made sure to i I LaRissa am writing this review on behalf of Angie Wilson. I went in not knowing what exactly to expect. I had a few cars in mind. She made sure to inform me about all the details and information about each vehicle. Angie made sure I understood what each car entailed. Test driving the vehicles was a great experience. Angie was very outgoing and friendly. It was very easy to hold a conservation with her and she was very knowledgeable. I would definitely recommend her when looking for a vehicle. Thank you for your amazing work. More
by LaRissaWindisch
Employees Worked With
Angela Wilson
Helpful August 07, 2017
questionable Went in to review options for purchasing a vehicle and find out how much we would need down. The amount changed every time the finance manager spoke. Went in to review options for purchasing a vehicle and find out how much we would need down. The amount changed every time the finance manager spoke. Spoke to the dealership manager, who tried to shove his Christianity down my thoat, and he pretty much told my husband and I to hit up everybody we know to co sign. Went to a different dealership, with much nicer managers, and we got a completely different result. Will NOT be back to this place. Seriously when someone asks how much they need down on a car don't keep changing it and then tell them even with that amount they still aren't secured financing.. xxx does that even mean? More
by puppyluv06
Employees Worked With
Michael Henkel
July 20, 2017
Great place for first time buyers The staff are very friendly and attentive. The environment was comfortable, the sales men were not too pushy, or demanding. There was allot of openne The staff are very friendly and attentive. The environment was comfortable, the sales men were not too pushy, or demanding. There was allot of openness, understanding and patience when they were dealing with me, allowing me to have the ability to take my time and make a decision on a vehicle that was right for me. The only, I guess slight flaw is all the paperwork, and the time you spend there(also, understanding all the paperwork). So ask allot of questions, because no question is a stupid question. Especially, when it comes to your livelihood and money. Again, great staff and friendly environment, and they are good with taking their time to make sure you, the customer is at ease, whether it is trading, buying, or selling. More
by shashariyah
Employees Worked With
Richard (Rick) Hawk and Michael Lagrone
June 05, 2017
Excellent customer service I am beyond impressed with Ricks customer service! He is incredibly helpful, knowledgeable, and he did everything in his power to make sure that I lef I am beyond impressed with Ricks customer service! He is incredibly helpful, knowledgeable, and he did everything in his power to make sure that I left the dealership satisfied with both the service and my new vehicle. Thank you for all of your help, Rick! You made trading my car in an easy, effortless experience. I love my new vehicle! More
by ShannonS25
Employees Worked With
Rick Hawk, Rick Hawk
June 02, 2017
Fun ride with no pressure Enjoyable experience getting us a car to fit our needs with no pressure. Dell was very personable and took the time to show us all our options. It w Enjoyable experience getting us a car to fit our needs with no pressure. Dell was very personable and took the time to show us all our options. It was a much better experience than when we biught our last vehicle. The paperwork was painless also. Wasn't thrilled that the gas tank wasn't topped off. More
by Doc123
Employees Worked With
Lardell Allen,Jason Walter
May 23, 2017
Great Experience With the help of Zina and Jason we purchased a used Kia in about 3 hours. Easiest auto purchase we have ever made. I would recommend Lujacks Driver' With the help of Zina and Jason we purchased a used Kia in about 3 hours. Easiest auto purchase we have ever made. I would recommend Lujacks Driver's Choice to anyone. SLBlott More
by LabLover
Employees Worked With
Zina Rios,Jason Walter
May 04, 2017
Great sale man I change sale man and patrick my new one and he is amazing very nice friendly and make you feel wanted 1 thought10 i give him 10 i am so happy with my I change sale man and patrick my new one and he is amazing very nice friendly and make you feel wanted 1 thought10 i give him 10 i am so happy with my kia More
by Roslyn Reynolds
Employees Worked With
Patrick Herrin
April 28, 2017
Zina was awesome ! We just purchased our 3rd Mazda from Lujack's, a new CX5. Zina was extremely helpful and knowledgeable.And she provided very friendly service with the We just purchased our 3rd Mazda from Lujack's, a new CX5. Zina was extremely helpful and knowledgeable.And she provided very friendly service with the " little things " after the sale. We would recommend Zina to anyone who is looking to buy a new or used vehicle. RickStoneking More
by mazdafan
Employees Worked With
Zina Rios, Zina Rios
April 12, 2017
Everything seemed fine. Boy was i wrong I purchased a 2012 camry from this dealership last year. I like the car, the deal wasn't the greatest, but the car should last me a decade. I made a t I purchased a 2012 camry from this dealership last year. I like the car, the deal wasn't the greatest, but the car should last me a decade. I made a trade in to lower my payment. Now about a month(some 8-9 months after the purchase) ago i start getting calls from an insurance company. It was an unknown number and they left no message. Week or two later i get a letter informing me i cannot register my car due to some sort of accident. Turns out the dealership didn't submit the trade in. The next owner was uninsured and got in an accident and I've been dealing with harassment including threats to revoke my license. This is not a small oversight and they have done nothing to solve this situation they've caused. I will never use them again and if you have to make a trade to get a new vehicle i recommend you go elsewhere. Could expect this from a shady buy here pay here dealership not the regional powerhouse driver's choice is. More
by trannow
Employees Worked With
Michelle Woods
February 27, 2017
It Was everything I could have Asked For. Great Service. Rick Hawk is A great Salesman, He not only goes above and beyond to meet your expectations but he Makes a personal relationship from the minute he int Rick Hawk is A great Salesman, He not only goes above and beyond to meet your expectations but he Makes a personal relationship from the minute he introduces himself...Highly, Highly Recommended. Thanks For All Your Help Rick!!! More
by Bethany Gullion
Employees Worked With
Rick Hawk,Michelle Woods
