My husband found the truck he wanted on the Smith Gray Buick GMC website, so we took a ride to look at it. We were met by James Hillwig, who was very friendly and very knowledgeable about this particular truck. He didn't try to high-pressure us into buying this or another, more expensive vehicle, and never tried to hide the price (like a competitor did when we went to their lot a few days before). After making the decision to buy it, the financial process was handled competently by Jim Zaphiris, who made sure we understood everything before letting us the papers. Overall, we had a very good experience at this car dealership, and I have one very happy husband!