James was absolutely wonderful. After the trouble I was having with car shopping, this experience was a breath of fresh air. James and the Smith Gray team were patient, kind, knowledgeable, thorough, accommodating, and helpful. James and the Smith Gray team went above and beyond any dealership my family and I have ever worked with. James offered many options and opportunities to be sure I got the vehicle I was looking for, and ensured I was satisfied throughout the whole process. Will definitely be recommending him and the Smith Gray team to anyone looking for a reliable vehicle and a wonderful, welcoming experience. Couldn’t be more pleased with this experience.