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Smith Kia of Merritt Island

4.7

32 Lifetime Reviews

1700 E Merritt Island Causeway, Merritt Island, Florida 32952
Call (321) 473-1986

Top Reviewed Employees

Marc Hendley, Sales, Smith Kia of Merritt Island

Marc Hendley

Sales
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

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Latest Reviews

November 15, 2018

"Smith Kia is awesome."

- Haydee R

Smith Kia was very professional, friendly and very helpful. they make you feel very comfortable and answer all my questions. I highly recommend them. I would definitely buy from them again.

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Employees Worked With

Marc Hendley
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Jordan Dill

October 25, 2018

"excellent car buying experience, start to finish"

- jmehoward

I find car buying to be stressful and nerve wracking. I'm also a woman who has previously been condescended to and talked down to at a car dealership. I like to be prepared and research values and options and know what I'm getting into, and I can't stand pushy salespeople and being pressured into options that I don't want or need. This was one of my better experiences at a car dealership, and I have been to quite a few, including recent shopping around for the best deal on multiple makes/models. Start to finish, my salesman Rick Musick was polite, informative, patient, and never rude/condescending/pushy. Multiple test drives, appointment at MY convenience, honest, and excellent follow through. When I went in fairly sure I would buy the KIA niro if I got good value for my Toyota Rav4 limited trade-in and best price for the EX touring Niro, I was in and driving my beautiful new car home in 3.5 hours, including leisurely test drives of both LX and EX because I hadn't made my final decision on the trim I was most interested in. Combine my excellent salesman Rick with very nice, well informed finance manager Jordan Dill who took time to explain everything I didn't understand and all my options for my budget- I will highly recommend this dealership to anyone car shopping. And- Toyota, Hyundai, and Honda could not meet or beat price of a similarly equipped comparable vehicle in same class, OR the 0% financing for 66 months, or the 100,000 mile Kia warranty! Thought I'd be a Honda/Toyota owner for life. Consider me Kia converted

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Employees Worked With

Rick Musick, Jordan Dill

October 11, 2018

"They don’t want repeat customers they just want the money"

- FLLife68

My daughter purchased a used vehicle from them and not 10minutes off the lot and her AC didn’t work...they recharged it and said no more...7 days later AC didn’t work again...she was asked to bring it in and this time they said her Ac system wasn’t working and she would have to pay 800 to fit....I nor anyone in my immediate family will ever purchase another KIA and I would never recommend smith Kia to anyone.

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Employees Worked With

Darla

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Amenities

  • Authorized Accessories Store
  • Authorized Parts Store
  • Cable TV
  • Free WiFi
  • Children's Play Room
  • Quick Lube
  • Vending Machines
  • Television
  • Shuttle Service
  • Pet Friendly
  • Instant Financing
  • Express Service
  • Free Drinks
  • Free Coffee
  • Customer Lounge Area
  • After Hours Drop-Off