Smith Motor Sales of Haverhill Inc

Excellent service , friendly environment, and too customer service. I will definitely recommend to other family members and friends. Thank you for your dedication and commitment. customer service. I will definitely recommend to other family members and friends. Thank you for your dedication and commitment. More

wonderful experience! thanks for the exceptional service. This is my second purchase with Randy Wheeler and he is wonderful!! Thank you so much for everything This is my second purchase with Randy Wheeler and he is wonderful!! Thank you so much for everything More

Great experience, the service people we’re friendly and very helpful. Nick was great very helpful answered all my questions! He Told me if I needed any more help to stop by. I thought that was great. very helpful. Nick was great very helpful answered all my questions! He Told me if I needed any more help to stop by. I thought that was great. More

Craig in service is the best! He's always informed, checks back, calls with updates - I've been using this dealership for service on my 5 Mercedes for about 10 years - Craig always goes above and beyon checks back, calls with updates - I've been using this dealership for service on my 5 Mercedes for about 10 years - Craig always goes above and beyond. Exceptional. More

Smith has the best customer service. They are always extremely knowledgeable and helpful with questions. When servicing my car, they always quick and my car comes back cleaner than when it went it! extremely knowledgeable and helpful with questions. When servicing my car, they always quick and my car comes back cleaner than when it went it! More

Simply the best! Make it super easy to get a deal done and leave same day with the car! Won’t go anywhere else! Ben and his staff go above and beyond to make sure you leave happy! and leave same day with the car! Won’t go anywhere else! Ben and his staff go above and beyond to make sure you leave happy! More

Always very accommodating and quick service with great attention. Very different from other dealerships for service. Service techs respect the vehicles and the customer concerns attention. Very different from other dealerships for service. Service techs respect the vehicles and the customer concerns More

FiascoI picked car up, was leaking oil. Service manager Fiasco I picked car up, was leaking oil. Service manager said as a result of first oil change, it was the second! He said it was leaking on rail , t Fiasco I picked car up, was leaking oil. Service manager said as a result of first oil change, it was the second! He said it was leaking on rail , that was not true, it was a oil filter broken issue, he said they spilt some at the oil change. I asked him to have your shop look to see if they could fix some scratches, he said they looked and they could not fix- that was a lie, I talked to the gentleman that he said brought it to your shop, the gentleman said he did not bring it to your shop!!! Service man said you only used m b oil in the car 100%, so I asked him why the mechanic topped it off with virtually a quart in front of me with Mobil one. Please don’t think that your customers lack intelligence, many of us have worked very, and I mean very hard to be able to purchase your product. I have had between one and four m b products in my household since 1984. Just the truth in the future please!! More

Courteous and knowledgable...a trustworthy dealership. I received a phone call from a Smith employee to book an appointment for a recall. When I arrived at Smith, I was informed there were two recalls whic received a phone call from a Smith employee to book an appointment for a recall. When I arrived at Smith, I was informed there were two recalls which were corrected in a timely fashion. More

Great service and very good and Knowledgeable.Provide Great service and very good and Knowledgeable. Provide timely service. Good guidance. Always willing to help and go above and beyond. Also had a Great service and very good and Knowledgeable. Provide timely service. Good guidance. Always willing to help and go above and beyond. Also had a good experience with sales team. More