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Smithtown Kia

St. James, NY

4.9
1,741 Reviews
Smithtown Kia is one of the leading Kia dealerships in the Smithtown, Long Island, Nesconset, Lake Grove, & St. James NY area. We treat the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
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726 Middle Country Rd

St. James, NY

11780

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Showing 1,741 reviews

April 17, 2024

Chad I can’t thank you enough for the way you made my car buying experience the best ever!! Go see Chad Chez for your next Car he is the Most caring salesman I have ever met!! Highly recommend More

by Unolago7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2024 -

Smithtown Kia responded

Hi, we're overjoyed to know you had a top-notch experience with us. We will certainly pass on your glowing words to Chad. Your recommendation means a lot to us. Stay safe and enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 17, 2024

Thank you so much For taking care of me Chad appreciate everything you’ve done for me. You remind me that there a Still good people out there looking to take care of people and there needs first.. Your the More

by Unolago7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff and Paul
Apr 18, 2024 -

Smithtown Kia responded

Hello, thank you for taking the time to leave such a stellar review! We are thrilled to hear that Chad was able to provide you with such exemplary care. Do not hesitate to reach out if there’s anything more we can do for you. Drive safely! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 15, 2024

I believe I lucked out tremendously when Gerard was selected to accommodate my interest in the new 2024 EV9 GT line. I knew I was with a highly decorated and experienced salesman but it felt as if I w More

by solutionbrian
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : My apologies, I forget her name, but she handled my insurance part of this process beautifully, she was so delightful and we had such a wonderful conversation.
Apr 17, 2024 -

Smithtown Kia responded

Hi Brian, and thanks for your kind words! We appreciate our team here at Smithtown Kia and I am thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and I am very happy to hear that this was achieved with you. Thank you again! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 14, 2024

Working with Gerard and the Smithtown Kia team turned a stressful process into a simple process. I'm thankful to end up in Smithtown Kia as this is our first Kia and full electric car. Financials were st More

by thomas.mcdougal
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 16, 2024 -

Smithtown Kia responded

Thomas, thank you for taking the time to share your feedback regarding your experience at Smithtown Kia, and congratulations on your new vehicle! Buying a new car is a huge step and I am honored that we got to be a part of it. Please feel free to reach out if you need anything! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 14, 2024

Chad was unreal in his ability to listen to our needs and deliver solutions to those needs. Didn't push and gave us space to make decisions. It didn't stop there Jeff in finance and the insurance department More

by Jeffreyslane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Finance
Apr 16, 2024 -

Smithtown Kia responded

Jeffrey, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 13, 2024

It was a pleasure working with Chad. No pressure but extremely professional.. Mr. Steve and finance also was extremely helpful and made no effort to sell me additional products. Everythi More

by Carol G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve in finance
Apr 16, 2024 -

Smithtown Kia responded

Carol, thank you for your kind words, and congratulations on your new car! I am very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 11, 2024

It was a fun and easy process! The employees were very helpful and personable! I would definitely recommend shopping at Smithtown Kia! More

by reaganmlane
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Echezuria
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Smithtown Kia responded

I really appreciate the kind recommendation, Reagan. I would be happy to welcome your family, friends, and anyone else you send our way! Hopefully, I will see you back again as well! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 11, 2024

My husband and I came to the Smithtown Kia dealership looking for a Telluride and met with Austin. From the beginning, he was interested helping us get the car we wanted and went above and beyond to find More

by trayrod13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Austin Nasworthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Bradisax
Apr 15, 2024 -

Smithtown Kia responded

Tray, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and I am thrilled to know Austin went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact me directly! Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 10, 2024

Gerard was a pleasure to work with. He answered all the questions we had on purchasing a new car. More

by Swivel4613
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2024 -

Smithtown Kia responded

Hi, and thank you for this great review! I am happy to hear that Gerard took care of you! He is a great asset and I appreciate all that he does. Sincerely, Paul Varandas, PVarandas@smithtownkia.com

April 09, 2024

Gerard was beyond helpful. He really goes above and beyond his job, he knows his stuff and he makes the whole process comfortable and uncomplicated. He also takes the time to e More

by Kemccolgan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gerard Rennie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lance Farley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Smithtown Kia responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear Gerard was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Paul Varandas, PVarandas@smithtownkia.com