
Smithtown Volkswagen
St James, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Experience Aaron was super helpful and not pushy. He helped find the right car for me. Ivy worked hard to find us the best interest rate. A pleasure to deal with Aaron was super helpful and not pushy. He helped find the right car for me. Ivy worked hard to find us the best interest rate. A pleasure to deal with! More
Easy quick service Friendly people , service quickly done clean car after repair, clean waiting room. Car ready before expected. Writer takes time out to check for reca Friendly people , service quickly done clean car after repair, clean waiting room. Car ready before expected. Writer takes time out to check for recalls and upcoming service needed More
Sales and service Everyone in sales was very efficient and helpful, all services actually, made the process understandable and were attentive to all my questions and co Everyone in sales was very efficient and helpful, all services actually, made the process understandable and were attentive to all my questions and concerns, and before I knew it I was done. More
Visor repair Tom and Danielle at the Smithtown Service Center are incredible! They took care of me as they always do. I needed a loaner and had one when i arrive Tom and Danielle at the Smithtown Service Center are incredible! They took care of me as they always do. I needed a loaner and had one when i arrived. My repair was done by lunch time! Love the service and the attention More
Smithtown Volkswagen - Excellent Customer Service My Wife & I went to a lot of different car dealerships and none of them compared to the experience we received at Smithtown Volkswagen. Aaron & Sal s My Wife & I went to a lot of different car dealerships and none of them compared to the experience we received at Smithtown Volkswagen. Aaron & Sal spent time with us and Aaron gave us a test drive. Sal was prompt with his follow-up. Both Aaron and Sal’s customer service was excellent and that is why in the end we gave them the sale. We could have gone to the Volkswagen that is a block away from our house but we went with Smithtown Volkswagen that is about 20 miles away. That goes to show you great customer service with give you a loyal customer. THANK YOU SMITHTOWN VOLKSWAGEN (AARON KLAUSCHKE & SAL D’AMICO)! More
Service Needed light on roof connected since there was a recall. Also had car inspected since that was due as well. Glad with the service I received. Needed light on roof connected since there was a recall. Also had car inspected since that was due as well. Glad with the service I received. More
Great! My review of the dealership is excellent for so many reasons. I am a repeat customer because of the honesty and knowledge of each and every employee! My review of the dealership is excellent for so many reasons. I am a repeat customer because of the honesty and knowledge of each and every employee! More
Excellent and very helpful I needed a few things checked out on my vehicle and they took my vehicle in right away. Only 2 things could be done that day, so the car had to stay I needed a few things checked out on my vehicle and they took my vehicle in right away. Only 2 things could be done that day, so the car had to stay over the weekend. I was given a loaner car, which was fantastic because I wouldn't of been able to saty and wait for these repairs. More
Service Got me out very quickly and very helpful. Told them I had to be completed within an hour and they did. Was very happy. Service was great Got me out very quickly and very helpful. Told them I had to be completed within an hour and they did. Was very happy. Service was great More
My Appointment I was a little early for my appointment, but Tom took me in immediately. He was terrific, very pleasant. I waited for my NYS inspection to be done an I was a little early for my appointment, but Tom took me in immediately. He was terrific, very pleasant. I waited for my NYS inspection to be done and it was ready when promised. Overall, a great experience !! More