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Smithtown Volkswagen - Service Center

St James, NY

4.4
1,101 Reviews

1,101 Reviews of Smithtown Volkswagen - Service Center

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December 02, 2020

They were kind and professional. They got me an appointment quickly. I stayed with my car and they finished my car quickly also. Definitely fair and professional More

by joem0628
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Dec 14, 2020 -

Smithtown Volkswagen responded

Thank you for choosing Smithtown VW!

November 27, 2020

Danielle was extremely helpful and efficient as on times past - excellent service.( However it is intrusive and unnecessary to impose a minimum length on a voluntary review.) More

by JOAV.PRIVES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Nov 28, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family :)

November 26, 2020

After I leave about a few days later something goes wrong with my car and I need to bring it bag. I think they mess with your stuff so it breaks sooner rather than later and have to bring it back to them. De More

by Ccordiner92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Danielle Dipietro, James Coughlin
November 20, 2020

Fast, friendly, knowledgeable, convenient service is always appreciated. Danielle and company were very courteous and efficient. I have always enjoyed the experience at Smithtown VW More

by jrosenthal1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
Nov 28, 2020 -

Smithtown Volkswagen responded

Thank you for being part of our Smithtown VW Family ! Let us know how else we can help!

November 12, 2020

Vinay Krishna was incredible, very professional and easy to work with and communicate with. Looking forward to working with him in the further. Thank you! More

by MATEROMANO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinay Krishna
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family

November 12, 2020

I've been coming to Smithtown VW since I came back to LI exclusively since 2013 and have never had a bad experience. Whether in service or sales, I've always had great service. More

by monikaC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much! let us know what else we can assist you with :)

November 10, 2020

I've been getting my VW's serviced at Smithtown since 1997. They are very competent, fair and respectful. Tom in service is great. He knows cars, and as a 'car guy' myself, it is refreshing to be able More

by fapell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro
Nov 17, 2020 -

Smithtown Volkswagen responded

Thank you so much for being part of our Smithtown VW Family

November 05, 2020

As always scheduling a service was a breeze and service was done promptly and without any problems. Customer service was also excellent, provided full explanation of service that was done. More

by miglanov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Wilde, Danielle Dipietro, James Coughlin, Edward Merman
Nov 06, 2020 -

Smithtown Volkswagen responded

Thank you so much for being a part of our Smithtown VW, Family :)

November 05, 2020

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by oodle77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
November 03, 2020

Good service throughout., Danielle Dipietro from the service department has helped me in more than one occasion very professional overall this dealership has my 5 star rating. More

by JD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Dipietro
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