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Smythe Volvo

Summit, NJ

Overview
Employees
Reviews
Vehicles
5.0
6,697 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,697 reviews

December 17, 2023

We had friendly and efficient service from our delivery specialist Jean, he is very helpful and ready to solve any doubt. More

by Alejandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean Delva
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Jan 01, 2024 -

Smythe Volvo responded

We appreciate this review for our sales team. Jean is a master of product knowledge. Thank you for taking the time to share your experience. Enjoy your new car.

December 17, 2023

We had a great buying experience with Jesus, he helped us to find the best Volvo car that was the best option for us. He is very professional and guided us through the whole process. We highly recommend hi More

by Alejandra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abood Katib
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jean
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Jan 01, 2024 -

Smythe Volvo responded

Jesus is a wonderful salesperson and a strong member of our sales team. Combined with Abood and Jean, they are great. Thank you for taking the time to share your experience.

December 16, 2023

Awesome communication and friendly staff and no pressure sales tactics. Good knowledge of products too More

by kerry.appleby68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Mclaughlin
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Jan 01, 2024 -

Smythe Volvo responded

Thank you. Communication is so important throughout all of our business. William and Henry are great communicators. We appreciate this review and hope you have many happy and safe miles in your new car.

December 16, 2023

Excellent service thank you all for all the attention and welcoming to the Volvo family More

by Rvelazquez07
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin McKinney, Jean Delva
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Jan 01, 2024 -

Smythe Volvo responded

It is our pleasure. Welcome to the Smythe Volvo family. We hope you have many safe and happy miles in your new car.

December 15, 2023

Gary was very helpful for a good deal and followed up. A happy returning customer More

by GOLFINGINNYC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Placona
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Jan 01, 2024 -

Smythe Volvo responded

Follow up is so important in our business and Gary is terrific at follow up. Thank you for this review. We appreciate your business.

December 15, 2023

Best service experience I’ve had. Dina was fantastic, provided timely updates and made sure I was well cared for. Thank you! More

by mwilkins25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dina Thomson
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Jan 01, 2024 -

Smythe Volvo responded

Dina is excellent and thank you for saying so. We appreciate this five star review for our service department and look forward to seeing you again for your next scheduled maintenance.

December 15, 2023

Gary was great as sales person Jean my delivery specialist was knowledgeable and Henry Zhu in finance was awesome More

by Muxinrou
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Henry Zhu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Placona, Jean Delva
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Jan 01, 2024 -

Smythe Volvo responded

Gary, Henry and Jean are a great team and thank you for taking the time out of your day to share your experience. We appreciate your business.

December 14, 2023

Very friendly, helpful, easy to work with, always available, gets back to you quickly. Would return again More

by justine400
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Piriz
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Jan 01, 2024 -

Smythe Volvo responded

Thank you for posting this five star review and thank you for choosing Smythe Volvo. We appreciate your business.

December 14, 2023

Excellent customer service! Our salesman Neil was great and he was so patient answering all of our questions. I went back the following week to finalize a couple things and eve More

by Naranjo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Ferrence
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Amaral
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francine O'Donnell
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Jan 01, 2024 -

Smythe Volvo responded

Thank you for your recommendation. Your overall experience is when we drive to provide to all of our customers.

December 13, 2023

Today I came in to deal with two small but very annoying issues. I didn’t have an appointment but was nearby so figured I’d stop in. Despite Smythe being very busy, Todd took the time to solve both of my is More

by amycummings10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Colbeth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don Cheong - Delivery Specialist
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Jan 01, 2024 -

Smythe Volvo responded

Thank you for this absolutely terrific review. It is one to post on our bulletin board. You were experiences when we strive to provide all of our customers. Todd is a true professional. We hope you continue to have many safe and happy miles in your Volvo.

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