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Smythe Volvo

Summit, NJ

5.0
6,336 Reviews
Smythe Volvo recently joined the Dealerrater.com community and we are very proud of how quickly our customers have taken to posting such positive comments. Our mission statement is: Smythe Volvo is more than a place to purchase and service your vehicle, it is a business with a philosophy of treating every person as a member of our family, the Smythe Volvo family. Here you will experience a welcoming, genuine, and appreciative environment where our courteous professionals strive to help you with decisions concerning all aspects of owning a Smythe Volvo. We stand out for these reasons and continue to search for ways to further refine our business to better serve our great customers and community. The Flanagan Family
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40 River Rd

Summit, NJ

07901

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Showing 6,336 reviews

January 31, 2019

Would recommend Wonderful experience with friendly staff. Kyle made me feel very comfortable and listened to all of my needs and was very fair. Highly recommend him! More

by P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Smythe Volvo responded

So much of sales and service is just listening. Thank you for pointing this out in Kyle's service and thanks for choosing Smythe Volvo.

January 31, 2019

Great support! Kyle and the team were very supportive for some challenging customers (us) as we have just moved to the US, no SSNs, Crédit, etc. But they still manag More

by Gregory.kearns
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Smythe Volvo responded

"... and the snacks are good!" - that is great to see. Regina, our service manager, will love to read this. She is quite concerned that we have enough quality treats for our guests. Welcome to the U.S.. Thank you for choosing Smythe Volvo.

January 31, 2019

Great Experience After visiting 3 other Volvo dealerships, I decided to travel to visit Smyth Volvo. They had a great selection of cars, but the product knowledge and More

by FTBradley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Hayes
Feb 05, 2019 -

Smythe Volvo responded

We are delighted you choose Smythe Volvo. Thank you for taking the time to post these kind words about Bob and Shaun. Two great guys. Your feedback is rewarding for all of us to see. Enjoy your car.

January 30, 2019

Straight shooter - Great service - Very responsive I worked with Brian for about two months to find a XC90 T6 that fit my budget. He's was very patient and responsive to my questions. He isn't the typi More

by ppatel88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gagliardi
Feb 05, 2019 -

Smythe Volvo responded

Your time is important to us not only in purchasing a vehicle but also in spending it to share your experience. Straight forward is how people should be treated everywhere. It is a message we are always teaching. We appreciate your business. Thank you.

January 30, 2019

Awesome Experience Everyone at Smythe was so helpful and answered all of my many questions. Bob did all my paperwork early so I could pick up the car quickly a few days More

by Dogdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Flanagan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Steiman, Kevin Bergeron
Feb 05, 2019 -

Smythe Volvo responded

Thank you Sharon. Thank you for posting this "Awesome Experience". Bob has a special way about him and a review like this is quite rewarding for Bob and all of us. You business and time spent sharing are much appreciated.

January 29, 2019

Great experience Wonderful experience working with Kyle. Very knowledgeable on vehicle and willing to work with us to get us what we wanted. He was easy to get a hold More

by Mskeri78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Smythe Volvo responded

Product knowledge is something we pride ourselves on and Kyle is an expert. Thank you for the great review.

January 25, 2019

Excellent Service, Fair Dealings Bob Cerza was a pleasure to work with. He was fair minded and a straight shooter when negotiating the purchase of our latest Volvo. Bob was responsi More

by bread
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Gagliardi
Feb 05, 2019 -

Smythe Volvo responded

I couldn't agree with your more on what you say about Bob. It is great to see the team working together. We appreciate you taking the time to share your experience and thank you for choosing Smythe Volvo.

January 24, 2019

I leased a 2018 s-90, T-5 demo auto I met with Bob Cerza on Saturday, January 12, 2019 and told him that I wanted to lease a vehicle. I told him that I was currently driving an Audi 6 an More

by Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Cerza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Bergeron
Feb 05, 2019 -

Smythe Volvo responded

I appreciate your kind words and honest feedback. Bob is great at what he does, and time is not a question for him when it comes to helping someone find the right vehicle for them. Our intention in financing is to offer products that have proven beneficial for our customers. I apologize for the way we came across. We don't want our customers to feel pressured into any financial decision. Your feedback is a valuable tool which we will use to make sure our language and tone incorporate the spirit in which we are offering these products. Thank you for choosing Smythe Volvo. Your business and honesty are appreciated.

January 24, 2019

Easy Purchase! We stopped in to Smythe Volvo late on a Saturday afternoon, not expecting too much since it was close to closing. We were greeted by Deborah, who too More

by davidandjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Deborah Amster
Jan 30, 2019 -

Smythe Volvo responded

This is a wonderful review. Thank you for taking the time to share your experience of Deborah and Smythe Volvo. Deborah is thorough and professional. Her time spent staying current on product knowledge is evident when speaking with her. I hope you have many safe miles in your new Volvo. Thank you for your business.

January 23, 2019

Happy out of state buyer. After searching the internet for the S 90 Volvo that I was interested in, I saw that Smythes Volvo had a large inventory of the model I wanted. I spok More

by HB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Badian
Jan 24, 2019 -

Smythe Volvo responded

Great review!. Thank you. I love the S90. I agree with you that Steve is a true professional. We appreciate you choosing Smythe Volvo and we appreciate your time spent in posting this review. Enjoy your new Volvo.

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