Back

Smythe Volvo - Service Center

Summit, NJ

4.9
1,234 Reviews

1,234 Reviews of Smythe Volvo - Service Center

Sort by
November 11, 2020

I came in without an appointment and a burnt out headlight. The place was very busy but Brandon Zimmerman took care of me, made me feel like I had an appointment. The job was done quickly and Smythe More

by james.e.hoagland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 16, 2020 -

Smythe Volvo responded

Wonderful! We aim to have every customer in our service drive share the same experience as you. Thank you for the kind words.

November 10, 2020

I took my wife's car in because I had a problem with the battery and no appointment. Even though they were very busy that day Brandon Zimmerman in the service department treated me like I was the only custo More

by james.e.hoagland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 16, 2020 -

Smythe Volvo responded

What a great review and rewarding for all of us to read. Brandon is a strong member of our service team. Thank you for choosing Smythe Volvo to have your service performed and thank you for the kind review.

November 06, 2020

I have been sealing with Smythe Volvo since 1967 and have always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end More

by Jcm inscription
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Coward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug MacAdam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Dewald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Regina Krauza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Jeffers, Dina Thomson, Michael Watson, Brandon Zimmerman
Nov 07, 2020 -

Smythe Volvo responded

We are fortunate to have customers as loyal and great to deal with as you. We appreciate your comments and we'll discuss with our team. Thank you for choosing Smythe Volvo again.

November 04, 2020

Brandon took possession of my vehicle and carefully noted down all the issues I had (or thought I had) with the car. He very thoughtfully suggested that he take the picture of my insurance documentation at m More

by Z-L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Nov 07, 2020 -

Smythe Volvo responded

"Top marks all around!" This is the type of service we strive to provide for all of our customers in our service department. Thank you for taking the time to post these kind words on Brandon and our service department at Smythe Volvo.

October 19, 2020

As a first time customer, Brandon Zimmerman provided first class service with explanations of what my vehicle needed and I felt comfortable and confident in his recommendations. I will definitely retur More

by Volvolover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Oct 24, 2020 -

Smythe Volvo responded

Welcome to Smythe Volvo and thank you for taking the time to share your experience of our Smythe Volvo service department. I may be biased, but Brandon and are service team are some of the best in the industry. We appreciate your business and your kind recommendation. We look forward to seeing you at your next scheduled maintenance.

October 18, 2020

Brandon took my car right a way for my 30,000. scheduled appointment. He was very helpful, friendly and knowledgeable. It is always a pleasure to deal with service and sale departments at Smythe Volvo Su More

by I_Vayer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Oct 24, 2020 -

Smythe Volvo responded

This is a great review and thank you for taking the time to share your experience of Smythe Volvo. Helpful, friendly and knowledgeable is how we strive to be for every customer.

October 18, 2020

For 35 years we lived in Union County six years a go we moved to Hunterdon county, however Smythe remains the place for us to buy and service our car. Yes we love our Symthe sales and service staff. Our More

by pabubb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Oct 24, 2020 -

Smythe Volvo responded

It is our pleasure and thank you for your years of loyalty. We are fortunate to have customers such as yourself. This is rewarding for all of us to read. Stay safe and thank you for your business.

October 17, 2020

Brandon did an excellent job identifying what my ‘09 S40 needed to keep it running well. Also preparing it for safe driving during the colder months. Brandon is very polite and efficient. Also thanks to Ch More

by chrisresmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Oct 24, 2020 -

Smythe Volvo responded

Brandon is great and thank you for saying so. We appreciate you taking the time to share your experience of our Smythe Volvo service department. We look forward to seeing you next time around.

Oct 24, 2020 -

chrisresmith responded

You bet

October 15, 2020

Had an appointment at 8am for the 3 year service. Brandon took me in right away and I was out of there by 10:00. Friendly staff - I come here from Brooklyn because of the excellent service. More

by JohnnyAcks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Zimmerman
Oct 19, 2020 -

Smythe Volvo responded

Great to hear. It is quite a compliment to hear you come from Brooklyn to have your service. Thank you for taking the time to share your experience.

October 13, 2020

We have purchased 2 Volvo's from Smythe (a 2019 XC60 and 2019 XC90) because of their commitment to excellence and the customer. We recently took the XC60 in for its 2 year service and for a few minor warra More

by CPerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Jeffers
Oct 19, 2020 -

Smythe Volvo responded

Thank you for taking the time to post this review. It is very rewarding for for Dennis and our service team to read. We appreciate your business and your kind words.

...
50
...