1,234 Reviews of Smythe Volvo - Service Center
I came in without an appointment and a burnt out headlight. The place was very busy but Brandon Zimmerman took care of me, made me feel like I had an appointment. The job was done quickly and Smythe headlight. The place was very busy but Brandon Zimmerman took care of me, made me feel like I had an appointment. The job was done quickly and Smythe did everything they could to make it the best experience possible. More
I took my wife's car in because I had a problem with the battery and no appointment. Even though they were very busy that day Brandon Zimmerman in the service department treated me like I was the only custo battery and no appointment. Even though they were very busy that day Brandon Zimmerman in the service department treated me like I was the only customer in the building. They fixed the car quickly and correctly as they always do. I was very happy I bought my car there and I take it there for service. More
I have been sealing with Smythe Volvo since 1967 and have always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end always been treated professionally for service and sales. My only complaint I have was being presented with too many options of warranties at the end of the sale closing. These should have been presented earlier in negotiations for a new car. Previous purchases were for used cars and very few warranty choices were available on used cars that we kept for many years. I was at fault for not requesting information way ahead of closing. I almost walked out on the final sale. More
Brandon took possession of my vehicle and carefully noted down all the issues I had (or thought I had) with the car. He very thoughtfully suggested that he take the picture of my insurance documentation at m down all the issues I had (or thought I had) with the car. He very thoughtfully suggested that he take the picture of my insurance documentation at my car when we were walking around it, making a note of its current exterior state, so that way I didn't have to retrieve it later and mess with a glovebox full of chewing gum, chemlights, and oceanographic charts separately. Soon thereafter, he had my loaner vehicle to use for the day, ensured I was comfortable with driving round a tight bend, and I was on my way. Later on, after he called me to notify me that my car was ready to pick up, he walked me through the work and returned me the car with the same thoroughness and efficiency as we had exchanged vehicles in the morning. Top marks all around! Thank you Brandon! More
As a first time customer, Brandon Zimmerman provided first class service with explanations of what my vehicle needed and I felt comfortable and confident in his recommendations. I will definitely retur first class service with explanations of what my vehicle needed and I felt comfortable and confident in his recommendations. I will definitely return for additional services. More
Brandon took my car right a way for my 30,000. scheduled appointment. He was very helpful, friendly and knowledgeable. It is always a pleasure to deal with service and sale departments at Smythe Volvo Su appointment. He was very helpful, friendly and knowledgeable. It is always a pleasure to deal with service and sale departments at Smythe Volvo Summit, NJ More
For 35 years we lived in Union County six years a go we moved to Hunterdon county, however Smythe remains the place for us to buy and service our car. Yes we love our Symthe sales and service staff. Our moved to Hunterdon county, however Smythe remains the place for us to buy and service our car. Yes we love our Symthe sales and service staff. Our recent service appointment last Friday, was as good as it can get for a miserable rainy day. Thanks guys for getting it done as quick as you could, so I could avoid some Route 287 traffic. More
Brandon did an excellent job identifying what my ‘09 S40 needed to keep it running well. Also preparing it for safe driving during the colder months. Brandon is very polite and efficient. Also thanks to Ch needed to keep it running well. Also preparing it for safe driving during the colder months. Brandon is very polite and efficient. Also thanks to Chris, a recent college graduate, who provided excellent shuttle service. More
Had an appointment at 8am for the 3 year service. Brandon took me in right away and I was out of there by 10:00. Friendly staff - I come here from Brooklyn because of the excellent service. took me in right away and I was out of there by 10:00. Friendly staff - I come here from Brooklyn because of the excellent service. More
We have purchased 2 Volvo's from Smythe (a 2019 XC60 and 2019 XC90) because of their commitment to excellence and the customer. We recently took the XC60 in for its 2 year service and for a few minor warra 2019 XC90) because of their commitment to excellence and the customer. We recently took the XC60 in for its 2 year service and for a few minor warranty repairs. It was another great experience. Dennis, our service advisor, was knowledgeable and courteous. He took enough time to fully understand what we needed and then followed up with us several times to keep us posted on the progress & then let us know when the car was ready. This degree of follow-up is exceptional and the best we have experienced. The car was ready when promised and all the work was completed to our satisfaction. Thank you Dennis & Smythe. More