Smythe Volvo - Service Center

Regina Krauza went ABOVE and BEYOND when my car needed service. She saw me pulled over on a Friday night and offered me a loaner vehicle on the spot. She also met the towing service and ensured a safe del service. She saw me pulled over on a Friday night and offered me a loaner vehicle on the spot. She also met the towing service and ensured a safe delivery of my car to the dealership. I was blown away by her help. She went out of her way to provide optimal care and premium customer service. I'm amazed by her commitment to her company and the Volvo product. I love my car because of her. More

DIna Thomson is amazing. I never saw a service agent so focused on good customer service and super pleasing the client. I takes a big difference...my xc90 hybrid engine had been acting up at 40k miles bu focused on good customer service and super pleasing the client. I takes a big difference...my xc90 hybrid engine had been acting up at 40k miles but instead of being upset Ia actually grateful for the good care I've received including having car delivered to my door cleaned amd washed. More

I have been using Doug MacAdam at Smythe to service all my cars for many years now. Doug always has my paperwork and loaner ready when I arrive. I trust Doug to make sure what needs to be done and only w my cars for many years now. Doug always has my paperwork and loaner ready when I arrive. I trust Doug to make sure what needs to be done and only what needs to be done to keep my cars safely on the road. Tom Coward is also excellent and has been a staple for many years. Brandon is a friendly new face and very happy to help out if Doug or Tom are tied up. More

Took my XC60, Service was friendly and quick. Michael Watson explained each step of the service procedure. The necessary repairs, the recommended repairs. Vehicle came out wonderful! He has made a life Watson explained each step of the service procedure. The necessary repairs, the recommended repairs. Vehicle came out wonderful! He has made a life long customer out of me for sure! More

I Highly recommend Smythe Volvo for their excellent service & professionalism. I will most definitely lease another car from them. Sales & service are top notch. They really care about their customers service & professionalism. I will most definitely lease another car from them. Sales & service are top notch. They really care about their customers More

We brought our car in for regular maintenance and for the lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e lock situation problem. All was taken care of and they did a fantastic job of cleaning the car and we even had it inspected. That was anew servi e provided by them. My only issue is , now I have a battery key message. Need to check it out but otherwise quite satisfied with service and how nice everyone is at Volvo More

I have purchased 4 Volvo vehicles at Smythe and always return for service. Their customer service orientation, honesty, flexibility and technical competency brings me make time and time again. Tom, Doug return for service. Their customer service orientation, honesty, flexibility and technical competency brings me make time and time again. Tom, Doug and Brandon are all wonderful partners on the Service team. More

The team in the shop at Smythe Volvo did a wonderful job addressing and fixing the problems I was having in my S60. Michael Watson was understanding, communicative, efficient, and informative. This was my f addressing and fixing the problems I was having in my S60. Michael Watson was understanding, communicative, efficient, and informative. This was my first visit and I will absolutely be coming back! More

Even though I purchased my car in December my Sales Rep Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he wen Stacey helped me out the same way he did back in December when he sold me the car. Which was very thoughtful. I was having my car serviced and he went above and beyond with making sure my process went smooth. Every time my mom or I reached out to him he responded promptly and made me feel more comfortable about bringing my car back to get serviced. Thank you again Stacey for everything! Talk about A1 Service! I called Brandon the day before and he was very polite/helpful with allowing me to bring my car in due to my work schedule conflicting with the original time my appointment was. He followed up when my car was done being serviced wanting to make sure they did not miss anything and I was really appreciative for that. I also learned a few new things about my truck with a truck lesson I was given by him. Thank you for the insight! The people at Smythe Volvo goes above and beyond for their customers and no good service should go unseen. Thank you again guys for everything! -Saich H, More

Just had my first service with Smythe on my XC90. One of the best experiences I've had with a service department. Very helpful, courteous, and offered services that I had coming for free that I didn't even the best experiences I've had with a service department. Very helpful, courteous, and offered services that I had coming for free that I didn't even know about. Brandon was great to work with - explained everything in detail and answered every question patiently. All of the work was done as promised and by the time promised. More