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Soerens Ford - Service Center

Brookfield, WI

4.7
493 Reviews

493 Reviews of Soerens Ford - Service Center

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December 09, 2024

Tyler is amazing! He is our go to guy who is always willing to go above and beyond to help us. He is also very patient, kind and hard working. He is why we keep usin More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Schultz
December 06, 2024

It’s difficult dealing with people who won’t tell you the truth. They lied about when they would start working on my car, even though I dropped it off the night before the service was supposed to occur. Then More

by tomandleann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Curtis Vossekuil
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Oil change and tire rotation, in an out in less than 1 hour. Made appointment on Tuesday and service completed the next day. More

by dmwillis6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Blankenheim
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2024

The car was washed and done on time she let me know that I had enough points to pay for the service that day More

by msteimke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Curt and Spencer did a great job with my Truck. Thanks again for a job 👍 More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

Very personable, easy scheduling, do what they commit to do, live the rides home and delivery of car benefits More

by cocreate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
4.0
This rating includes all reviews, with more weight given to recent reviews.
Meghan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Who took my info over the phone didn’t add that I needed a loaner or rental so I drove 40 minutes only to end up having to drive back because there was no car for me to take home. Total xx More

by john.goeden
Service Communication
Recommend Dealer
No
Employees Worked With
Audra Hanson
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Curt and Spencer from Soerens did a great job with my Truck. They explained very clearly step by step of what worked needs to be done to my truck. Thanks again to Curt and Spencer for doing a great jo More

by Na13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Curtis Vossekuil
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2024

Car was serviced in a timely and professional manner. Tyler, our service writer, was very helpful and informative as well as very friendly. More

by Tom60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 27, 2024

I trust the service department at Soerens Ford. They are honest and do not try to get extra money. People always ask why I go to the dealer and that is why!! More

by Rick Waukesha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Garfield
5.0
This rating includes all reviews, with more weight given to recent reviews.
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