South Bay Hyundai - Service Center

Professional and knowledgable team. Able to estimate time it would take to complete the work. Able to estimate time it would take to complete the work. More

Southbay Hyundai was absolutely great to work with …. good experience grateful for their help! Thanks good experience grateful for their help! Thanks More

Waiting area neat, clean, spacious. Attendees courteous. Service personnel friendly. Snacks, water, cocoa, coffee, tea for the taking. Great service. Attendees courteous. Service personnel friendly. Snacks, water, cocoa, coffee, tea for the taking. Great service. More

Everyone was professional Very kind and got back to me in a timely manner while I was waiting for my car to be worked on The representative went the extra mile to check to see if my warranty would repair my a timely manner while I was waiting for my car to be worked on The representative went the extra mile to check to see if my warranty would repair my light. Very happy with the service. More

The Service Center is excellent at South Bay Hyundai. Emily has helped me multiple times and does a great job! Emily has helped me multiple times and does a great job! More

They took 3 visits to fix my A/C. I went in for warranties, A/C check and a rattle. A/C compressor was covered by warranty (yeah) but had problems with scheduling repair; it took 2 mo I went in for warranties, A/C check and a rattle. A/C compressor was covered by warranty (yeah) but had problems with scheduling repair; it took 2 more visits and an overnight stay. And they think they found the rattle but ran out of time. They had the car 3 whole days. More

Very responsive, dealt with a software issue immediately very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! very easy to deal with and if I didn’t like them so much I would really object to having to write a minimum 15 word review while rating them!! More

Quickly responded when my brand new vehicle AC wasn't working. It was an odd experience. working. It was an odd experience. More

Visiting SBH for routine maintenance on my 2023 Santa Cruz and my 2012 Hyundai Genesis sedan, I was pleasantly surprised to find the construction finally finished! The "new" waiting room and sales area Cruz and my 2012 Hyundai Genesis sedan, I was pleasantly surprised to find the construction finally finished! The "new" waiting room and sales area is "state of the art", with comfortable seating, television viewing and refreshments. I was so glad to finally find a place to relax and work on my computer, as there were desks with a place to plug in that were connected to outlets in the floor. As far as the customer service and vehicle service I received, the mechanics, along with my Service Manager, Jack Kim, continue to give me 5 STAR, triple AAA service! Most people dread having to take their vehicle in for service; Jack Kim always makes it a pleasurable experience! If you have a Hyundai, I highly recommend you take it to be serviced at SBH! But don't ask for Jack, I want him all to myself! LOL! More

Was not a long wait. The wait room was cool and the consultants were good. The wait room was cool and the consultants were good. More