South Bay Hyundai - Service Center

Very good and excellent customer service in and out in the timely manner thank you the timely manner thank you More

I was passing through SoCal on a road trip and it was time to service my Hyundai. I stopped in late in the day and Jack made an appointment for next morning. Work was done quickly. The whole thing was su time to service my Hyundai. I stopped in late in the day and Jack made an appointment for next morning. Work was done quickly. The whole thing was super easy. More

I am consistently receiving top tier, White gloves treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommen treatment from Jack Kim. He's a pleasure to work with, finds the fastest way to get me out and truly understands the cars & their systems to recommend the best remedy up front. Don't take your car anywhere else! More

Great staff and nice area to reast while waiting for service. No issues at all. service. No issues at all. More

I’m from out of town, and was visiting for my family’s celebration of life for my mom who passed suddenly in April. The service team helped get my mom’s car up and running again and made sure it’s working celebration of life for my mom who passed suddenly in April. The service team helped get my mom’s car up and running again and made sure it’s working well and safe to drive before I take over ownership. I appreciate the warmth, empathy, and customer service I received from Jack and everyone else I encountered at South Bay Hyundai. Being put in a shuttle back to my sister’s home was an especially nice touch that I was not expecting. It was great to get back home easily so that I could focus on spending time with family. More

Everything was okay until the return of the vehicle. It look about 45 minutes for them to find the car in the lot and deliver it. The car was filthy and I was not given an explanation or a car wash co It look about 45 minutes for them to find the car in the lot and deliver it. The car was filthy and I was not given an explanation or a car wash coupon. That’s inexcusable. They had plenty big time to return a clean car. More

I received several emails saying that I needed a recall service and ordered an oil change to receive this service, but after I left the car, I waited for 2 hours, and I asked after 2 hours, and they said i service and ordered an oil change to receive this service, but after I left the car, I waited for 2 hours, and I asked after 2 hours, and they said it would take another 2 hours, so I couldn't wait any longer. I asked to cancel it, and they replied that they would check it, and they said that the service was already completed 5 minutes later. What's more absurd is that they say that my car has already completed the recall service before and I didn't need the recall service. This is a scam. More

Good service, easy with complementary ride back to work. Only knock is no one answering phone in service department to confirm that car was ready for pick up. Only knock is no one answering phone in service department to confirm that car was ready for pick up. More

They were efficient and took care of the problem right away. Had a TSB in hand for a known issue. Repair/part replacement was done within hours. Super happy. away. Had a TSB in hand for a known issue. Repair/part replacement was done within hours. Super happy. More

There was not one single follow-up call the entire month. You had my car from Jack. The only time I ever received a call from him was when he was returning my call. He told me it would take a week and a half You had my car from Jack. The only time I ever received a call from him was when he was returning my call. He told me it would take a week and a half to get my car back and it took a month. The day The car was done. He told me I could pick it up after 10 AM and it would be washed and cleaned and ready to go. I showed up at noon and the car had not been cleaned or washed. Extremely disappointed. All of this occurred after the magically disappeared from my car and Ruined my Engine. I had been changing my oil every 3000 miles as directed by Hyundai, And it only changed my Oil at Hyundai dealerships. There was no explanation as to how this could’ve occurred. Luckily, my car was still under warranty. I will never buy another Hyundai again. this is the second time I’ve had a mechanical failure from Hyundai, regardless of my pristine routine maintenance More