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South Dade Toyota - Service Center

4.3

35 Lifetime Service Reviews

29330 South Dixie Highway, Homestead, Florida 33033

35 Reviews of South Dade Toyota - Service Center

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May 24, 2018

"Fradulent service practice."

- David

$2,200.00 was the estimate I received from this service department to repair my 2014 FRS. Shocked, I told the technician I disagreed with his diagnostic and would take it to another dealer. The technician said that he would have to write a 'story' of what he saw on my car's record and every dealer would see it . Write he did, he wrote "premature failure of clutch due to driving habit". There was absolutely nothing wrong with my clutch, the problem turned out to be a defective throwout bearing, which is a common problem with this car. This technician also claimed that I had a scratched flywheel . Completely false, the flywheel was pristine. I ended up doing the repairs myself for about $400. in parts. Not only did this dealer try to bilk me, they spitefully blemished the record of my car. The service manager took the technician side even though I showed him the failed bearing and perfect clutch. These are highly unethical folks , bad for the public and for the Toyota\Scion franchise. I should also mention that I take very good care of my car and this blemish on my record really bothers me.

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Recommend Dealer
No
Employees Worked With
Manny
April 21, 2018

"Service Department not helpful to customer"

- BrianB

Bought Toyota Tacoma years ago from them. We still own the vehicle. Two manufacturer recalls were recenty issued for the vehicle. We contacted the dealership and we paid to have the vehicle towed to dealership (not safe to drive). The dealership then informed us they did not have parts (back order) to make repair however was a mute point because they would not honor the factory recall and fix the vehicle. Sure they will be glad to sell you a car.... But there is no service for it. Beware buy somewhere else that comes with a reliable service department.

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Recommend Dealer
No
Employees Worked With
Manuel Lopez
1.0
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February 05, 2018

"Excellent and speedy service. "

- Mtexi811

Always friendly and speedy service. Their work is thorough and not overpriced. My vehicle was definitely in great hands. They’re the Best in Homestead, hands down!

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Recommend Dealer
Yes
Employees Worked With
Reina Vargas
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 20, 2018

"Great service"

- Whyoffry

Had to come in for a leaf spring recall in my ‘08 Tacoma. Made an appointment with Javier, and not only was he wonderful accommodating, but the springs were replaced in a timely manner and everyone we encountered was very pleasant. Would definitely recommend this dealership/service shop.

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Recommend Dealer
Yes
Employees Worked With
Javier Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 17, 2018

"Rims and tires change."

- Hiraldo, Chris13

The service was good, very satisfactory and friendly. They both solved my car issue and found another issue of my car, in which is very practical of a job well done and excellence.

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Recommend Dealer
Yes
Employees Worked With
Kiara Almaral
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Rosa Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
January 07, 2018

"Great experience"

- Kevthecarguy

Great experience, very friendly staff and really good customer service, got everything I needed answered and definitely getting my other cars serviced here next time

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Yes
Employees Worked With
Yoli Ginarte
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
December 01, 2017

"Very Very Attentive and helpful people"

- Rubcab

#1 Toyota Dealer!, all cars from my family were bought and receive service from 2011 with them, Rosa, Fernando and Yurnier are a Super Nice Team!

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Recommend Dealer
Yes
Employees Worked With
Rosa Fernandez
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 21, 2017

"Service excellent"

- Opadron1

Always coming back excellent and very profesional people , one of a kind ., from the day a left the car until I came back to pick it up alwat kept me informed .

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Recommend Dealer
Yes
Employees Worked With
Juan Millan
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 03, 2017

"EXECELLENT!!!"

- TOYOFANATIC

I went to south dade to do services on mine corolla, but as usual the services and the attention that you received from every one in the dealer is AMASSING,from the moment that you park in to service department to the end it 's GREAT, I will absolutely recommended every one who need to get a car to come over SOUTH DADE TOYOTA. Specially ask for Nathalia Brizuelas she is WONDERFUL, and treat you with respect really listen and help you to get what you like and pay close attention, Thanks Nati for your help with the new car that I'm in love CH-R 2018, for make my dream comes true.........

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Yes
Employees Worked With
October 27, 2017

"Great crevice team. "

- PashaV.

Service was done the way I asked, I’ve had issues with few other Toyota dealerships services, but here they did perfect job, I was very pleased, and so with the customer set.

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Yes
Employees Worked With
Gabriel Monzo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Daniel Merejildo
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
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