Southern Buick GMC Virginia Beach - Service Center
Virginia Beach, VA
248 Reviews of Southern Buick GMC Virginia Beach - Service Center
I had an appointment for a state inspection and an oil change. The inspector did not show up. There were no available appointments the next week. I was told to come in early and they would fit me in. Wh change. The inspector did not show up. There were no available appointments the next week. I was told to come in early and they would fit me in. When I came back, they had me out in 1.5 hours. The service staff remained polite even when I was frustrated. More
I got an oil change, with an appointment. My car sat for 1 hr 15 minutes before it was serviced. NO new oil change sticker???? No vacuuming was done.They said I needed new brake shoes, but My car sat for 1 hr 15 minutes before it was serviced. NO new oil change sticker???? No vacuuming was done.They said I needed new brake shoes, but I DO not ! Just had some else today, go over my car. And they missed my Expired inspection sticker?? Sorely disappointed..:-(( More
You are very courteous and very prompt. Thank you.l look. Danielle insured that I was perfectly taken care of once again thanks I’ve had some terrible services at other dealerships. From no Thank you.l look. Danielle insured that I was perfectly taken care of once again thanks I’ve had some terrible services at other dealerships. From now on, I will only get my car serviced from Southern Buick GMC Virginia Beach More
The reception was cheerful and helpful. The service was excellent and the service man explained everything in a way that you can understand. I will recommend the company. The service was excellent and the service man explained everything in a way that you can understand. I will recommend the company. More
Picked up vehicle when said was ready! Brought vehicle to front and I had low tire pressure. They fixed then had change oil light still on. So waited longer Brought vehicle to front and I had low tire pressure. They fixed then had change oil light still on. So waited longer More
Very upset with the state inspection and not being told my car was rejected for windshield wipers. I was recommended to change the wipers, but not told that it would cause rejection. No communication and h my car was rejected for windshield wipers. I was recommended to change the wipers, but not told that it would cause rejection. No communication and had to make a second trip and the inconvenience. More