Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,759 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Great service and the staff was very friendly. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great. I was pleased with the comfortable waiting area . The service was completed sooner then promise and that was great. More
Always ready to help out , friendly, knowledgeable and prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask! prompt with the time when tell you how long it will take. Would recommend them to anyone who would ask! More
My interaction was with Mark, and, as in the past, he was professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark mad professionally business-like. I appreciate that. There was not a record of the appointment that I had made for service the week prior, and Mark made sure that it would happen as I had driven 168 miles for the service. He was spot on in his assessment of the time that would be required to perform the service (125K recommended maintenance items plus replacement of two worn-out wheel bearings). The Courtesy Van driver got me to my doctor appointment on time and returned me to the Service Department to find my Subaru ready for departure - AND, it had been washed! I thank you for the very positive service experience. More
Staff was friendly, yet professional. I took the car in for routine maintenance but asked them to check out two concerns I had. The were happy to ease my mind. Everything checked out ok. I took the car in for routine maintenance but asked them to check out two concerns I had. The were happy to ease my mind. Everything checked out ok. More
Great service, clean and comfortable waiting area. Personnel always polite and informative. Efficiency is a plus factor. Personnel always polite and informative. Efficiency is a plus factor. More
Labor pricing is not clear on work that is being done; at pickup it was not clear why the labor pricing was the same for different service items. pickup it was not clear why the labor pricing was the same for different service items. More
The sales person Thomas Hall was great, finance was great and I would definitely recommend this dealership. and I would definitely recommend this dealership. More
Great value for excellent service and service that was extensive covering all relevant issues. The service was completed in the time promised! extensive covering all relevant issues. The service was completed in the time promised! More
Great service horrible about answering phones and calling people back all departments on the answering and calling back people back all departments on the answering and calling back More