Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
2,808 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
I took my car in this morning because one of my parking lights would not go off. I was concerned that it would drain my battery. I am familiar with my car and since it is 15 years old and sometimes the ra lights would not go off. I was concerned that it would drain my battery. I am familiar with my car and since it is 15 years old and sometimes the rain effects the electrical systems. When I got to the dealership the issue had resolved itself. I needed an oil change and was scheduled for an appointment in mid October. This was the first appointment available, even though it was 6 weeks out. I really needed to get the oil changed sooner since I was going on vacation before that date and would be in a remote location where I was concerned about the local mechanics being able to work on my Mini Cooper. Troy was wonderful!!! He was very busy with several customers, but took the time to listen to my concerns and was able to get my oil changed while I waited. He was calm, professional and friendly. Be assured that I will continue to recommend this dealership to everyone I meet! More
The customer service at Souther Team Subaru is the best I have experienced by far. All staff are courteous and helpful. have experienced by far. All staff are courteous and helpful. More
Very friendly and helpful, very patiently amswered all of my questions regarding the upkeep in my Altima. my questions regarding the upkeep in my Altima. More
Great service center! Everyone is so nice and helpful. I always wait there on my car while it is being serviced and it is usually takes around an hour. Not a bad wait and Everyone is so nice and helpful. I always wait there on my car while it is being serviced and it is usually takes around an hour. Not a bad wait and I get to watch TV and enjoy free coffee, water or snacks. More
I don't want to provide a written review. If you keep on hounding me about this I will have you blocked. Thanks. If you keep on hounding me about this I will have you blocked. Thanks. More
Car sat at dealership for 3 weeks with no updates and very little explanation from the service manager. After the first week I was told I was second in line but it was a lie. I eventually retrieved my ca very little explanation from the service manager. After the first week I was told I was second in line but it was a lie. I eventually retrieved my car. Found another mechanic who fixed it within 2 days. This is the worst experience I’ve had at a dealership. Wont return or recommend. Also every single time I called Harold over the 3 week period it went to voicemail despite every time I went in and the service area was never busy. More
Absolutely hands down the best experience I have ever had buying a vehicle. We will never shop anywhere else!!! buying a vehicle. We will never shop anywhere else!!! More
Anthony was amazing and made the process easy. Everyone was helpful and kind during the process and I would recommend them to anyone. Everyone was helpful and kind during the process and I would recommend them to anyone. More
Tony was very helpful and sold me on a car I hadn’t a clue even existed!! clue even existed!! More
The Southern Team staff are always friendly, communicative, and efficient. Love taking my Subaru to be serviced by them. communicative, and efficient. Love taking my Subaru to be serviced by them. More