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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
2,808 Reviews

2,808 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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September 11, 2023

I took my car in this morning because one of my parking lights would not go off. I was concerned that it would drain my battery. I am familiar with my car and since it is 15 years old and sometimes the ra More

by djsda333
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Brickner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 09, 2023

The customer service at Souther Team Subaru is the best I have experienced by far. All staff are courteous and helpful. More

by Cmandrewspreece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Nicely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Pierce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

September 09, 2023

Very friendly and helpful, very patiently amswered all of my questions regarding the upkeep in my Altima. More

by MariaDBK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 09, 2023

Great service center! Everyone is so nice and helpful. I always wait there on my car while it is being serviced and it is usually takes around an hour. Not a bad wait and More

by MIMIANDGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

September 08, 2023

I don't want to provide a written review. If you keep on hounding me about this I will have you blocked. Thanks. More

by Michael Harf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

September 08, 2023

Car sat at dealership for 3 weeks with no updates and very little explanation from the service manager. After the first week I was told I was second in line but it was a lie. I eventually retrieved my ca More

by arwoot
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
2.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

September 08, 2023

Absolutely hands down the best experience I have ever had buying a vehicle. We will never shop anywhere else!!! More

by bellaeventsonline
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

September 07, 2023

Anthony was amazing and made the process easy. Everyone was helpful and kind during the process and I would recommend them to anyone. More

by h.athey1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

September 07, 2023

Tony was very helpful and sold me on a car I hadn’t a clue even existed!! More

by jazlynn324
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

September 07, 2023

The Southern Team staff are always friendly, communicative, and efficient. Love taking my Subaru to be serviced by them. More

by LCOSTA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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