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Southlake Kia - Service Center

Merrillville, IN

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87 Reviews

87 Reviews of Southlake Kia - Service Center

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February 24, 2024

Friendly service. Car is ready when they say it is. If you need a ride home that's available to you at no charge. More

by robertdombrowski13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Drakulich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Nortman
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Langmeyer Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrek Nelson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Koehler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marcella Guerrero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2024 -

Southlake Kia responded

Hi Robert, Thank you for your feedback! We're thrilled to hear that you received friendly service and that your car was ready when promised. We appreciate your business and look forward to assisting you in the future. If you have any questions or concerns, feel free to reach out. Have a great day!

August 25, 2022

This review is so overdue, I'm embarrassed. Steve Maksimik is an auto mechanic genius. My Kia is so old that Kia no longer manufactures the BCM that it needed. However, in spite of that, he was More

by Rosa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Maksimik
March 28, 2021

I truly appreciate the welcoming and professional experience at Southlake Kia dealership! I purchased my 2021 Kia Forte LXS yesterday afternoon!!! I am in love with my new car! The perfect and just t More

by marstonabrooks16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Rippy (General Manager), Chris Lindzy
September 26, 2020

I’m over the moon with the awesome service that I received from Tom Carter and Juan. I wanted the new Telluride 2020 and with God and them, I’m driving a 2021 Telluride!!! Thank God and thank you!!! More

by rnjtravels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dixie Pineda
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2020

We spent a lot of time at the dealership and despite some finical issues I had, they were still able to help us find an amazing car that met all my needs! More

by maddisonwilson350
Recommend Dealer
Yes
Employees Worked With
Tom was very informative and helpful when we closed on the car!, Mike Arizmendi
August 23, 2019

Lemon to Love I came in to get service on my Kia Sorento I got from another dealer and it ended up needing it’s engine replaced after only about 10-11 months of own More

by arportia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Vicari was a pleasure and of course the lovely Ceci Rivera, Mike Arizmendi
August 06, 2019

Helpful and attentive service dept staff The staff in Southlake Nissan's service area listened to my concerns and recommended only the work that needed to be done immediately. When I returne More

by 2013 Murano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
April 24, 2019

Service Randy and his service crew are great. I would like to give them all 10,s. I always leave knowing my car was serviced properly. More

by Hellums, Elaine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy, Brian, Ryan
April 13, 2019

Great as always for the past ten years. Always honest and fair. Jeff was great! I always trust the service and their advice. Have had three different Kia cars so far. I have been going t More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Eriks
April 12, 2019

My experience Was in and out in quickly and very well informed of issue i had with my vehicle. Very good people who work in the service department. More

by Dan @7009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy
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