I would like to thank Randy Kawanna and the whole entire service department staff for doing such a wonderful job in making sure their customers are satisfied. They're very knowledgeable in their expertise in each and every vehicle that comes through the service department. Thank you Randy for doing such a wonderful job in keeping their customers happy and well taken care of. Sincerely Greerann Sims
We have been purchasing Nissans from Southlake Nissan for 30 years. The reason we keep coming back is the excellence of the service department. The service manager, Randy is excellent. Our routine service is performed promptly and efficiently. We are treated with kindness and respect. We are also usually greeted by the owner Michael Kors. This is a great service department!
Randy and his staff do an amazing job with the up keeping of my car. There personalities are amazing and they're always helpful. Great work happy to be apart of their Nissan family.
Remi Adams & Greerann Sims
My wife got a flat tire. Called Randy at nissan and he gave me the number for her to call for roadside service. The next day I took the tire into the service center and Randy took care of us. We got a new tire and it was ready when we returned from breakfast. Kudos to the team.
Oil change and tire rotation. Told would have to wait 1hr 15 min. 2 hrs and 20 min. Later went to check on my car or reschedule. Was told car was done,they must have just finished my paperwork. Paid for service. Looked at invoice in at 8:53 am done at 9:06 am. I'm leaving at 10 :25am. So unless you are prepared to sit for about an hour and a half for no reason, service your car elsewhere. My time is just as valuable
I would like to express that my experience in working with Randy Kawanna has been simply amazing. He is a wonderful and caring person and he genuinely takes pride and great concern for his customers when service needs are being handled. Again I would recommend Southlake Nissan!!!! Service is amazing!! Thanks Randy!! Greerann Sims & Remi Adams!!
Called to see by chance if there was an opening for an oil change and tire sensor check. They fit me in and the work was completed within the time promised. Sensor issue was a nail in the tire. Patched and repaired for no charge. Definitely recommend dealing with Shayan with your service needs.