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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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December 09, 2023

I had great service from Mrs. Sue as I always do , she put me in a loner while my truck we in the shop .Called me when it was completed and explained what they had found and also c More

by prejean1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 04, 2023

Hands down best dealership and service around. Quick and sufficient and always calls to check on service afterwards More

by danielle41388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
Dec 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Danielle, and we look forward to working with you again.

December 04, 2023

Roxanne kept me informed on the progress of my car while it was being worked on. I am very pleased with my service More

by Jenn G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roxanne
Dec 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Jenn, and we are thrilled that you found your experience with Roxanne here at Southland Dodge Chrysler Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else.

December 03, 2023

I came in on 12/01/2023 for an oil change and I printed coupons from the Southland Dodge Site. I was told that I couldn't use the coupons. Also when oil change was finished the paperwork stated that my l More

by Tracywilson047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mr Bonvillain
Dec 07, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, Tracy, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

December 02, 2023

Great people, nice,clean the staff in service are great. We always deal with south land dodge More

by dufreneanna
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 01, 2023

Staff was courteous and polite. Kept me informed of progress at all times. Wait time was a little lengthy,, but part was in stock and didn't mind the wait More

by lecompte11368
Recommend Dealer
Yes
Employees Worked With
Service dept
Dec 01, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

November 30, 2023

terrible experience, gave me a quote for the oil leak problem that included new tires, struts all kinds of problems that I did not ask for, went to pick up the van and they could not find it, waisted alm More

by skoziar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Belsom
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : don't know
Dec 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

November 24, 2023

Great dealership, I have been with Southland since 1970. I trust them completely on sales and service. More

by SID4442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Teuton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne and Duane and Todd and Kirk.
Nov 24, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

November 22, 2023

Showed up unannounced and they took care of me anyway, and fast too. Thanks Guys More

by fxdwg95inch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Bonvillain
Nov 24, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

November 20, 2023

Southland Dodge Chrysler Plymouth is a no hype dealership that has excellent service. Its always a pleasure to go there for service. More

by BLAIR.MICHEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Teuton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane, Dean, Roxanne
Nov 20, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Michel, Thanks for sharing about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!