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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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March 17, 2022

When I pulled into the dealership, they pulled my Mojave in and had the sun visor changed in 15 minutes. That’s how it is dealing with Southland Dodge. Ain’t going anywhere else! More

by GEAUXLSUTIGERS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne in service , Brad Domangue
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Mar 18, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
March 16, 2022

Great dealership have been dealing with them for twenty years All my trucks have been purchased from them More

by BQUEBEDEAUX52
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Mar 16, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to hear that we always provide you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
March 16, 2022

The person writing ticket didnt have experience. ....took a long time too long for me More

by JADLPN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Mar 16, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

Helpful
March 14, 2022

vary friendly and professional staff i will return for more service as needed they offered coffee and drinks More

by frederickjames036
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Mar 14, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Frederick, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

Helpful
March 12, 2022

They are very friendly and helpful with service. Great experience everytime you bring in your vehicle. More

by bitterman2272
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 14, 2022 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

Helpful
March 12, 2022

Quick and easy process, sue was awesome and very accommodating work that was complete on time More

by TWANLEE9399
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue
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Mar 14, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again!

Helpful
March 10, 2022

The staff was very professional. They offered drinks and coffee. The waiting area was nice and clean. More

by me-price
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
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Mar 11, 2022 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

Helpful
March 10, 2022

I like how they call and let you know what wrong and what they doing to fix your vehicle. More

by MACKENZIEBOURGEOIS45
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 11, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
March 07, 2022

Called Roxanne last minute on Saturday morning for oil change and tire rotation. She was very receiving of my request and took care of the maintenance needed in a very quick and efficient manner. More

by BLAIR.MICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne
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Mar 07, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

Helpful
March 06, 2022

It was absolutely the worst service I have ever had. I would never recommend Southland Dodge to anyone! More

by FAVALORAP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Todd in service
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Mar 21, 2022 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Helpful
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