Southside Kia

I have had my car since May 2020 and have utilized the services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experi services of Southside Kia. My service advisor/manager Carisa Bird is wonderful. Her team of technicians never fails me. I have never had a bad experience here. From the beginning with the intake clerks to finalizing our bill with the cashier it has been awsome. More

I was greeted by Agent Anthony Grant as soon as I walked in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he in the door. Anthony was very professional and very accommodating. He thoroughly explained everything that was going to take place with my car and he set realistic expectations. I will be requesting his assistance for future visits as I was well pleased with his service level. He certainly went above and beyond. I also noticed the same service level with other customers he assisted. More

I have always been impressed this service department answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due answers my questions with respect. Sheldon Smith Jr. was my service advisor. While I was advised re many repairs they could not all be completed due to $. I have another recall once part comes in. We have been very pleased with our Kia and hope to soon be making another Kia purchase. Kudos to Kia as well as Sheldon . More

Matt Soltani was an excellent Sales person. He was not pushy, he didn't force you into something you don't want or like, he assisted me with every step of the process even though I knew what I He was not pushy, he didn't force you into something you don't want or like, he assisted me with every step of the process even though I knew what I wanted and researched what I wanted. He made sure that I was very happy with my decision and how I wanted it done. More

Friendly, excellent customer service, and a good environment. Rafik is a great customer service representative and I’m glad he’s was able to help us out. All the staffs are friendly and are really g environment. Rafik is a great customer service representative and I’m glad he’s was able to help us out. All the staffs are friendly and are really good at their job. More

We loved Southside Kia until about t months ago. Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales sta Service department went into the crapper. Managment reaches out when you,leave bad reviews but does not follow throng. It’s a shame because sales staff is wonderful but service is awful in the last few months and we always service at the dealer. So now I can’t wait to trade in the Tlluride which I love for a brand that has a service department that actually cares. More

Anthony Grant always go out of his way to make sure that everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many th everything is to your satisfaction. The entire staff makes sure that you’re updated and are comfortable waiting on your vehicle no matter how many they are. More

Anthony was super helpful with a minor issue I had on a brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. brand new Forte. From speaking with the warranty admin to actually getting the job done, everything went smoothly. More

Dealership is OK but service department is excellent. They went above and beyond. Thank you. They went above and beyond. Thank you. More