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Kia of North Austin

Austin, TX

4.8
1,829 Reviews
Our WHY- We believe in challenging the way things have always been done in the car business and are committed to redefining the automotive purchase process. HOW? *Our non-commissioned sales professionals are focused on meeting your needs to ensure you are satisfied throughout the entire buying experience. *We have a fully-transparent purchase process, whether you buy online through our Express store or in person at the dealership. *Visit www.kianorthaustin.com to see upfront pricing on every vehicle, get an offer on your trade-in, review finance & lease options- even purchase your vehicle 100% online! *Check out our recently updated, state-of-the-art facility with even more customer amenities, such as free Wi-Fi, computer workspaces, complimentary snacks, coffee, and water and much more. We'll even give you a free "Lyft" within a 15 mile radius. *As part of the Lithia Motors family- the largest new vehicle retailer in the world- we have access to thousands of pre-owned vehicles, so our customers get the very best selection.
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13175 N US Hwy 183

Austin, TX

78750

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Showing 1,829 reviews

April 19, 2024

Quick, efficient service - Carlos Areizaga was great! Did the work we requested/needed without any problems.Prompt pleasant service. More

by gatorhorn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Areizaga
April 18, 2024

Service techs were pleasant and professional. They explained everything upfront. Waiting room was nice and they offered drinks/snacks. Everything was done in a timely manner. More

by abszera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Epstein
Apr 19, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience with our service techs at Kia of North Austin! It's great that everything was explained clearly, and the waiting room met your expectations. Thank you for choosing us, we appreciate it!

April 16, 2024

Very friendly, I was kept informed about any work that is recommended for my car with cost. I would recommend my family and friends! More

by rmont090
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Apr 17, 2024 -

Kia of North Austin responded

We're glad to know you had a positive experience at Kia of North Austin and appreciate your recommendations! We aim to keep our customers informed about their vehicle's needs. Thank you for the review!

April 16, 2024

I am on my second new vehcial with kia north Dylan was a grear help More

by zenonalopez12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Levi Durst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylyun Villarreal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2024 -

Kia of North Austin responded

Zenona, thank you for your five-star review! Congratulations on your second new vehicle from us at Kia of North Austin. Dylyun is a valuable member of our team, and we're thrilled to hear that he provided you with great assistance. Thank you for choosing us!

April 14, 2024

This was my fourth car to purchase from this dealership and every time is amazing. Thank you. More

by byram.meghan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ivan Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bailey Hendrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Kia of North Austin responded

Thank you for your loyalty, Meghan! We're thrilled to have had the opportunity to serve you once again at Kia of North Austin. It's fantastic to hear that each visit has been amazing and that we've consistently met your expectations. Your continued trust and support mean the world to us. If there's anything else we can do for you in the future, please don't hesitate to reach out. Thank you for choosing Kia of North Austin for your car purchases!

April 13, 2024

Dealership is clean, well organized, has a friendly staff that works hard to make your experience the best! More

by Jacqueline9g
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Brusseau
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2024 -

Kia of North Austin responded

Jacqueline, thanks for the positive feedback! We're glad to know you found our dealership clean and well-organized. Our team at Kia of North Austin always strives to provide a top-notch experience.

April 11, 2024

The Kia of North Austin is the best Kia dealership. I drive 2 hours from San Antonio to North Austin because I only trust them with my car. Thank you! More

by Lisbeth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin and the Service team
Apr 12, 2024 -

Kia of North Austin responded

Lisbeth, we're honored that you trust our team at Kia of North Austin enough to make such a long drive! We appreciate your support and look forward to seeing you next time. Safe travels!

April 10, 2024

I'm driven by customer service. I reached out to Jason to ensure that he was in possession of a car prior to my wife submitting her application online. He confirmed that he did have More

by gdsas
Recommend Dealer
No
Employees Worked With
Jason Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2024 -

Kia of North Austin responded

Hello, We're disappointed to read about you and your wife's recent experience. It's never our intention to mislead or inconvenience our customers, and we apologize for any confusion regarding the vehicle availability. We understand how frustrating this must have been, especially considering the distance you traveled. Please reach out if you would like to address your experience directly. Thank you, Ben Klein - General Manager - benklein@lithia.com

April 10, 2024

The overall experience was exceptional Plenty of service writers to help customers eliminating wait times. The building is new and remarkably clean and fresh. Windows are available in the large and well fu More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Apr 11, 2024 -

Kia of North Austin responded

Hi Dennis, Wow! Thank you very much for the all-around great feedback of your recent service expeirence. It's great that Zac and Cody were able to assist you promptly and efficiently at Kia of North Austin! We appreciate your 5-star review - enjoy the clean car!

April 09, 2024

We love all our Kia’s from the Spectrum to our Sorrento 2023. We have bought a total of 5 Kia’s and 4 were from the 183 Austin dealership. Always satisfied with the service and quality of people working th More

by Mr. Calthomasjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan
Apr 09, 2024 -

Kia of North Austin responded

Mr. Calthomas, we're so glad to know you've had such a positive experience with us at Kia of North Austin! It's great that our team has been able to consistently provide the quality service you deserve. Thank you for your loyalty over the years and for being part of our Kia family!

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