Southwest Kia - Dallas

AWESOME people. We bought our 2003 Rio Cinco at a different dealer and had a horrible experience. We bought our 2006 Sedona at Southwest and had a great experience and that is why we took our daughte different dealer and had a horrible experience. We bought our 2006 Sedona at Southwest and had a great experience and that is why we took our daughter there to buy her 2011 Soul. We LOVE Southwest Kia. More

Ed was a great sales rep one of the best I have ever delt with when buying a car. He really went out of his way to get us into a new car and get our payments as low as he could. Also Erica has been a great h with when buying a car. He really went out of his way to get us into a new car and get our payments as low as he could. Also Erica has been a great help for months!!! She has helped us out on more then one occastion and the wife and I really appretiate all the help and work that she has done for us over the months we have been going to them. Thanks Ed and Erica for making customer service what it should be!! GREAT!!! More

Everyone was great, it was an awesome experience, the whole process was pretty quick. We will recommend this car dealer to anyone that is looking to buy a car. The salesman knew everything about the mod whole process was pretty quick. We will recommend this car dealer to anyone that is looking to buy a car. The salesman knew everything about the model we purchased and the selection was huge. For our next new or used car purchase we will return to the dealer first. More

The people at Kia Southwest made our sales experience truly satisfying and reassuring. We felt that each person we worked with, especially the manager Edwin Pena, were extremely helpful and honest about truly satisfying and reassuring. We felt that each person we worked with, especially the manager Edwin Pena, were extremely helpful and honest about the price and the car. We drove from Waco even though their is a Kia dealer in Waco because a friend told us how helpful the team at Kia Southwest would be. We will certainly drive back when the time comes to get another car. More

Emmanuel, Miesha, Cecil and Erica made my car buying experience the best I've ever had. They were all so friendly and eager to please. They took the time to explain everything down to the last detail, e experience the best I've ever had. They were all so friendly and eager to please. They took the time to explain everything down to the last detail, even programming my blue tooth. I will recommend this dealership to everyone. Thanks to all who made it happen. More

Called Keidron about a car I saw on the website. Within 30 minutes Keidron, Edwin and I had worked a deal and we picked up our car that night. There were no discrepencies on the paperwork from when we spo 30 minutes Keidron, Edwin and I had worked a deal and we picked up our car that night. There were no discrepencies on the paperwork from when we spoke the first time. We left feeling like we bought a car, not like we were sold one. Keidron called the next day to follow up and see if we had any questions about the car. Great experience all the way through. I've already referred 2 people to this dealership and will send more. More

The above ratings given are based solely upon recent visits to this dealership. In the past, the ratings would not have this good. Just to give you a little history, after purchasing our vehicle (brand visits to this dealership. In the past, the ratings would not have this good. Just to give you a little history, after purchasing our vehicle (brand new) in 2005, I noticed the Service Consultants were different on each oil change. I began to notice how tired they all appeared to where they could not keep up with whether or not I have had certain services completed on my vehicle, therefore would print up a service list of items that have already been completed. Then when it was brought to their attention, they still didn't seem to understand. Clearly, they all seemed overworked, to be honest. I keep all my receipts for service, and I always used SW Kia's service center since 2005. Our vehicle has had a series of issues since day one, and I'm certain, if you read the history of the run around I experienced after purchasing this vehicle, you would readily understand why I will not, in the future purchase another Kia, however there's finally a light shining at SW Kia and it's coming from your Service Consultant, Mr. Darden. Mr. Darden displays consistent professionalism on each visit. In light of the fact this dealership has a "High Turnover" of Service Consultants, I'm pleased to see Mr. Darden is still maintaining a standard of excellence inspite of poor management. I hope this facility continues to improve. Afterall, shouldn't the dealership live up to the standard Mr. Bill Dickerson portrays Kia dealerships to be thru his television commercials? More

Anthony Darden gave exceptional service as I took my car in for routine service. Not only did he assist with my the service I knew about, he also helped me with a problems that I was not aware of. He was ve in for routine service. Not only did he assist with my the service I knew about, he also helped me with a problems that I was not aware of. He was very personable and professional, and made my service visit very enjoyable. I would not hesitate to do business with Southwest Kia again because of his customer service skills. More

MR. DARDEN GREETED ME VERY QUICKLY. HE LISTENED TO WHAT I NEEDED AND AFTER HAVING THE CAR CHECKED CAME BACK WITH SOME OTHER SERVICE I NEEDED ALONG WITH THE PRICE OF THE SERVICE. HE WAS VERY PROFESSIONAL. NEEDED AND AFTER HAVING THE CAR CHECKED CAME BACK WITH SOME OTHER SERVICE I NEEDED ALONG WITH THE PRICE OF THE SERVICE. HE WAS VERY PROFESSIONAL. I HAVE ALWAYS USED THIS SEVICE CENTER BECAUSE I BOUGHT MY SORENTO FROM SOUTHWEST AND HAVE BEEN VERY HAPPY WITH TE SERVICE. More

Mr. Darden has always made me feel that whatever the problem was, it was important, and he has taken care of them in a timely manner, even the air bag light had been on for some time and Mr. Darden took problem was, it was important, and he has taken care of them in a timely manner, even the air bag light had been on for some time and Mr. Darden took care of the problem within a week. He is an asset to the Kia Company. More