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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
801 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 801 reviews

October 10, 2023

Adam was incredible helpful with helping find the perfect MDX for me. The process was easy and transparent. More

by VGUIDO44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Drakulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2023 -

Spitzer Acura responded

Congratulations on the purchase of your new MDX! It's great to hear that Adam was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura.

Helpful
October 09, 2023

Keith takes care of everything. I didn't know I need a new sticker but he did. I been with Spitzer for years and let me tell you they take care of the customer after the purchase. More

by MSUMMERS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Spitzer Acura responded

We are very happy to have provided you with such a positive experience! Keith and our team sincerely value your business and look forward to your next visit.

Helpful
October 09, 2023

Layne was great! I would just recommend better wifi for those waiting who have to work. It was slow and I couldn't connect. More

by BOLYARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2023 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. Layne and our team appreciate your business and hope to see you again soon!

Helpful
October 09, 2023

Technicians did a great job servicing my car, changing transmission and oil fluids. Layne was friendly and attentive as always. The snacks, hot chocolate and wafers, were tasty. Spritzer has an awesome cr More

by DDSMSNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We appreciate the five-star rating. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Layne and our crew here at Spitzer Acura. We look forward to continuing to serve you in the future.

Helpful
October 08, 2023

Layne is always professional, courteous and respectful. Enjoy working with him and members of the Spitzer team. More

by RGALA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Spitzer Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your expectations. Thank you again for choosing Spitzer Acura, we look forward to having you as one of our valued customers for many more years to come!

Helpful
October 08, 2023

So far, service done is fine. Asked to save two fairly new rotors which were replaced for me and did not. May have been able to get a partial refund on rotors from original instal More

by HCARDELL4126
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

Helpful
October 08, 2023

John was very helpful and careful to ensure they had the right service entered and when I returned to pick up my car he explain what the service entailed/ More

by CLSSZOLIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with John and our team and don't hesitate to let us know if we can be of further assistance.

Helpful
October 07, 2023

I have taken my 2006TL exclusively to Spitzer for service since I purchased it from Spitzer in 2009. Layne Ciminel and his team are honest and top notch. I have never had a negative experience at this dealer More

by KENKUBRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2023 -

Spitzer Acura responded

Thanks for sharing about your service experience with Spitzer Acura. Layne and our service team appreciate your business and hope to see you again soon!

Helpful
October 04, 2023

My battery died and it was put in a year ago. they replaced it fast. More

by LAURALEEFISHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Spitzer Acura responded

Thanks, Lauralee, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

Helpful
October 04, 2023

Great overall experience. Everyone was very friendly, open and non-aggressive. I would highly recommend. More

by JEFFREYAVID
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2023 -

Spitzer Acura responded

Thank you, Jeffrey, for choosing Spitzer Acura. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
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