Back

Spitzer Toyota Monroeville - Service Center

Monroeville, PA

4.9
362 Reviews

362 Reviews of Spitzer Toyota Monroeville - Service Center

Sort by
September 26, 2023

Whenever I come I deal with Charles Carter. He is a great example of what customer service should be. He’s knowledgeable and always pleasant eager to help and explain. More

by Hlnmtn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 26, 2023 -

Spitzer Toyota Monroeville responded

We are so glad that Charles could provide you with the quality care that you deserve and we greatly appreciate you taking the time to leave us this wonderful review. Please do not hesitate to let us know if there is ever anything more that we may help you with!

September 22, 2023

Quick and timely service. They are always a pleasure to work with. I will go back. More

by Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Sep 24, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team, Danny. We're glad to hear we delivered such a great experience!

September 15, 2023

The technician repaired all of the problems that were listed and recommended a repair or replacement with some other issues. Deana Hicks checked with me after the completion of the work to make sure all More

by gregmunson16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 15, 2023 -

Spitzer Toyota Monroeville responded

Thank you for leaving Deana and the team this positive review! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Safe travels!

September 09, 2023

Charles Carter at Spitzer Toyota in Monroeville always does a great job of getting my requested service scheduled and completed without any surprises or delay. More

by andrewkinkella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Sep 11, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Charles delivered such a great experience!

September 01, 2023

Deana Hicks is a true pro. She coordinates all other teammates to ensure high quality service is delivered. She is informed, polite and very professional. More

by Jsjr3483
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 30, 2023

Always polite and efficient and explain what was done snd what is needed, I always use this dealership More

by dbuffalini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deana Hicks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2023 -

Spitzer Toyota Monroeville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Toyota Monroeville.

August 29, 2023

All of the personnel at Spitzer Toyota have been extremely professional, knowledgeable, and a pleasure to work with. Charles Carter and his coworker at the arrival service desk combined to make the More

by Csbigbaddad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Carter
Aug 29, 2023 -

Spitzer Toyota Monroeville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 20, 2023

It was a good experience starting with James Thomas. He met me and explained everything. Very polite and courteous. The appointment went very smoothly. More

by CamryGrammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 21, 2023 -

Spitzer Toyota Monroeville responded

Quality customer service is always our number one priority, and we're happy to hear that James met your expectations. Thank you for choosing Spitzer Toyota Monroeville, we look forward to having you as one of our valued customers for many more years to come!

August 18, 2023

Got my 2011 Tundra inspected, oil changed and also had to get coolant replaced. James Thomas was clear in letting me know what needed to be done. All went relatively smoothly. More

by Brett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Thomas
Aug 21, 2023 -

Spitzer Toyota Monroeville responded

Thank you for your business and this review. We're happy to hear James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 16, 2023

It was fine i had a quick 5000 mile check up it was ok they w were e on time More

by Mtrozzi1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rutul Shah
Aug 17, 2023 -

Spitzer Toyota Monroeville responded

It's great to hear that Rutel and our team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Toyota Monroeville!

...
14
...