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Springfield Buick GMC

2.0

6 Lifetime Reviews

431 River Street, North Springfield, Vermont 05150 Directions
Sales: (802) 886-2281

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6 Reviews of Springfield Buick GMC

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November 01, 2018

"They charged a lot and screwed up pretty badly"

- Marie

My F350 broke down up in Springfield, and the person driving it took it to the nearest place that seemed like it could handle a truck that size. They installed new brake calipers on the rear tires backward, causing it to turn into a smoking mess a few hundred miles later. Took it to the place I trust closer to my home, and my $1700 repair from Springfield GMC Buick ended up costing me another $1250 in parts and labor to re-repair.

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Recommend Dealer
No
Employees Worked With
Nice guy on phone, work didn't live up to expectations.
August 07, 2018

"Very misleading pricing. "

- Hank

Advertise price as 35000 online ,i called and because I was trading in something they wanted 42000 . VERY Insulting on my trade ....it was 5000 below trade in value on Kelley Blue Book or NADA .I asked them why they said because they were upside down on their vehicle. So they're gonna try to screw me to make the different up... That's just bad business..

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Recommend Dealer
No
Employees Worked With
Jenn
May 02, 2018

"Absolutely terrible"

- Laurenpage2398

Deliver a car for them they didn’t help unload and had the audacity to show it while we were unloading never even offered to help. Then tried to give us the 80,000 dollar truck we just bought from them completely covered in mud, looked like they had ran it through a mud pit. When we asked them to wash it they acted like it was a huge inconvenience and made us wait over two hours while they “washed it.” All they did was spray off the tires but we had already waited two hours so we were ready to leave. Then never offered to help us reload the truck after we brought them the car they wanted, didn’t even offer. Not only did the sales manager never apologize but he said I’ll be back in a minute and never returned. Terrible dealership would not reccomend to my worst enemy.

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Recommend Dealer
No
Employees Worked With
No one, at all
June 10, 2017

"Very helpful"

- Todd the builder

Gary with IAM listened to me and helped get me the truck I wanted. I have purchased 7 vehicles here and this was my best experience.

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Recommend Dealer
Yes
Employees Worked With
Gary and Glenn made this a very enjoyable experience.
May 25, 2016

"This dealership is horrible "

- Unhappy in vt

All they want is the car sale . They added on a cover for my bed of my truck it leaks . They made me resign contracts 30 days after I bought the car! They smoke in your car if they drive it . And if you send someone down to buy a car from them they don't give you a referral check as promised. The manager Luke won't call back and if you call down to talk to him he is always busy out of his office . Stay clear of this dealership!

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Recommend Dealer
No
Employees Worked With
Mike
May 07, 2015

"terrible experience"

- me myself and I

Drove almost 3 hours to go look at a truck that was in "perfect condition" according to them. When I got there, it wasn't so perfect. It had a serious wheel vibration, torn interior panel, and some of the interior accessories weren't even working. I liked the truck enough to make an offer. They wouldn't budge $1 on the price of the truck, even though I was miss lead by the condition of the vehicle. Everyone I dealt with that day was extremely rude especially the sales manager. Now I know why that truck has been sitting there for the last 8 months. I'm sure it will be at the auction pretty soon. Thanks for making me waste an entire day for nothing!

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Recommend Dealer
No
Employees Worked With
@$$holes
1
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