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74 Reviews of St Charles Nissan - Service Center
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December 07, 2023
I brought my vehicle in for service today and was greeted at the door by Brian with that great customer service. Even though my appointment wasn't with him in sales, he just always makes everyone feel welco at the door by Brian with that great customer service. Even though my appointment wasn't with him in sales, he just always makes everyone feel welcomed. He is so professional and never hesitates to get you whatever you need. I really appreciate the service that he gives representing St. Charles Nissan. I hope that you all know what a gem you have in your organization. More
by u4la2ride
Helpful November 30, 2023
Mitch is a good honest salesman. He will work with you to get what you need. He has great follow-up with you. He will work with you to get what you need. He has great follow-up with you. More
by Jim R.
Employees Worked With
September 23, 2022
We purchased two cars from St Charles Nissan. DeMarcus was outstanding. He showed amazing compassion and understanding. He was super courteous every step of the way. DeMarcus was outstanding. He showed amazing compassion and understanding. He was super courteous every step of the way. More
by meg
September 12, 2022
Antwayne assisted us today with our oil change. What a professional, polite and friendly young man! He is perfect for customer service. Thank you for your professionalism, Antwayne! What a professional, polite and friendly young man! He is perfect for customer service. Thank you for your professionalism, Antwayne! More
by Junger
Employees Worked With
Antwayne Bradley
September 08, 2022
I have had problems with this dealership since day one. Since I bought my vehicle but WORST of all is the service and the customer service. Going to sell the two Nissan’s that we own and going to buy anoth Since I bought my vehicle but WORST of all is the service and the customer service. Going to sell the two Nissan’s that we own and going to buy another car so that we never have to deal with this Nissan dealership or the management or service department again. Buyer beware ! More
by Dissatified
September 01, 2022
Buying a car from Mr. WRIGHT has been amazing and easy! Amazing service! I would definitely recommend him to anyone who wants to buy a car from you guys! WRIGHT has been amazing and easy! Amazing service! I would definitely recommend him to anyone who wants to buy a car from you guys! More
by Cambino08181999
Employees Worked With
March 31, 2022
Went in for an oil change and came out with a beautiful 2022 Murano! Marco Tallerico was amazing at helping me! He helped me work the numbers and made the decision an easy one. 2022 Murano! Marco Tallerico was amazing at helping me! He helped me work the numbers and made the decision an easy one. More
by sueguignard
February 23, 2022
From start to finish this process was awesome! Very smooth and great communication from Clint, service consultant. They were all helpful and caring! Very smooth and great communication from Clint, service consultant. They were all helpful and caring! More
by Karen
Employees Worked With
Clint
September 01, 2021
Worst!!Car stopped in the middle of road!!I reported Worst!! Car stopped in the middle of road!! I reported the alert on my dashboard and they said I can keep driving. I called them to get appointment Worst!! Car stopped in the middle of road!! I reported the alert on my dashboard and they said I can keep driving. I called them to get appointment but I have to wait for 1 month, they don’t prioritize or don’t care if you’re in danger or desperate help! They don’t call back or attend calls too, YOU WILL feel left Alone 😕😕😕 More
by SH
Employees Worked With
June 28, 2020
Karen helped me each THREE times I came in for the SAME problem. She was kind, no problems really with her. My problem is with the fact I have brought my car in THREE times and my car is STILL making the s problem. She was kind, no problems really with her. My problem is with the fact I have brought my car in THREE times and my car is STILL making the same noise. They greased the crap out of my brake pads to try and stop the squealing noise, which caused my brakes to just slide and NOT stop. I am LIVID that I trusted them with my vehicle and it is STILL messed up. I bought my car from nissan and have faithfully had my car serviced there, but NEVER AGAIN will I visit St Charles Nissan and I will leave a bad review EVERY time I come across a site to do so. They thought greasing my brakes would stop the problem, although it caused MORE problems. I am SO unhappy with St Charles Nissan!!!! Clint has always been very helpful though. He's the best, sorry I won't be in anymore to experience your kindness. More
by sarahbaeee
Employees Worked With
Karen, the two technicans that worked on my vehicle names unknown because i never received a survey or my paperwork, Clint Johnson
