St Cloud Toyota

They are always fast, courteous and professional. They will do what it takes to achieve customer satisfaction. I take my vehicle there often for servicing. will do what it takes to achieve customer satisfaction. I take my vehicle there often for servicing. More

Mick was great to work with! With everything going on he does well handing it all. I would go back to purchase another vehicle from him again. does well handing it all. I would go back to purchase another vehicle from him again. More

Felt like they looked out for me They kept me updated every step of the way. Felt like they really looked out for me and made sure everything was taken care of and gave me recommenda They kept me updated every step of the way. Felt like they really looked out for me and made sure everything was taken care of and gave me recommendations for what my next priority fix should be. More

Ben in service said they would come to my home and pick up my vehicle and have it serviced. During the COVID-19 this was such a great service offered! Thank you! up my vehicle and have it serviced. During the COVID-19 this was such a great service offered! Thank you! More

Akways the best service around! I will never take my car anywhere else. Staff is kind, funny, and helpful. Keep up the good work, guys! Hope to be buying a car from you soon. I will never take my car anywhere else. Staff is kind, funny, and helpful. Keep up the good work, guys! Hope to be buying a car from you soon. More

Fast and efficient service Fast and efficient, went through all the services and results. Dan explained everything that was checked out. everything seemed to be fair and honest Fast and efficient, went through all the services and results. Dan explained everything that was checked out. everything seemed to be fair and honest. They did everything to be safe with the virus. More

Service visit - Done safely during COVID My accessible van needed work that would probably require hours of waiting. In the context of COVID concerns, I appreciated Dan and Lori coordinating My accessible van needed work that would probably require hours of waiting. In the context of COVID concerns, I appreciated Dan and Lori coordinating the pick and return of my vehicle. As it turned out, more needed to be done - and since there's no place to go (Stay at Home!) - the van remained at the shop and the necessary work got done. Thanks to all involved - driver and service mechanics/technicians. More

Great, as usual had my 15,000 mile service performed, was able to easily make an appointment, they got me in within 2 days, service was prompt, and instead of waiting had my 15,000 mile service performed, was able to easily make an appointment, they got me in within 2 days, service was prompt, and instead of waiting I chose to do some shopping in the neighborhood. they texted me when my vehicle was ready, and when I picked it up I was in and out in less than 3 minutes! More

Toyota went above and beyond to make sure I was satisfied with my purchase. The service department is on top of exactly what my vehicle needs! with my purchase. The service department is on top of exactly what my vehicle needs! More

Why Not to Purchase a Car Pre-Sales: Enjoyable pre-sales experience. - Would remove previous owners data from stereo/navigation system before pickup - Would update GPS nav Pre-Sales: Enjoyable pre-sales experience. - Would remove previous owners data from stereo/navigation system before pickup - Would update GPS navigation system data. - Couldn't locate second set of keys but would find. Pickup: Service Center did a great job of detailing the car - and cleared previous owner data. - As far as we can tell the GPS is up to date - Sales still couldn't locate second set of keys, will send with plates. Post Sales: This is where it falls apart. - Been hard to get ahold of - slow to return calls, can take multiple calls. sigh. - We were told the plates AND THE KEYS were being mailed well over 2.5 weeks ago. Nope. - When they didn't show in a week, we called, no return. Waited a few more days, left another message, no return. Waited a few more days, got the "I really don't know what could've happened". - Finally, last Thursday when I was asking my husband if we could return the car, he got ahold of our sales person, who said she had given them to the girls in back to mail. (pass the buck). - Magically, this Monday the license plates showed up, post marked Thursday, the day he called. - There is still NO second set of keys. Sigh. - Called today, mailbox is full This is our second purchase from St. Cloud Toyota, seriously doubt there will be a third. More