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Star Auto Mall

Bethlehem, PA

4.8
383 Reviews

3730 Nazareth Pike

Bethlehem, PA

18020

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Showing 383 reviews

September 19, 2023

Emmitt was our main man we dealt with and he was so friendly and helpful. He was honest and not pushy. I really didn't even feel like I was buying a car. Thank you Emmitt More

by Mona
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
July 31, 2023

Emmitt is an amazing saleman. I couldn't thanks him enough for helping to get us a wonderful car. We will come back for sure in this dealership. I love how the team works on tog More

by Shastity & Wanda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jazz Singh, Emmet Obyrne, Wei Lin, Frank Anwari
July 23, 2023

Emmett was absolutely amazing. I immediately felt comfortable, no salesman’s vibes whatsoever.. he was focused on getting me everything I asked for …. He found the car that allowe More

by jahnette_sterling
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
July 16, 2023

This is the second vehicle our family has purchased here. Their sales person Emmet was trully a pleasure , very helpful, kind. He explained everything above and beyond what we where expecting and made the pr More

by Yarimar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
May 07, 2023

Emmet was a great salesman. Kind and courteous. Car was what we were looking for. More

by BRIAN_STROHL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne, Paulie M
May 07, 2023 -

Star Auto Mall responded

Thank you, Brian, for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Star Auto Mall 191 are glad to have you as a customer.

May 06, 2023

I came in today not with any expectations at all, but found a couple cars I was interested in. Emmet came up to us offering his assistance, we said we were looking around for now, and he gave us our spac More

by Smehufflepuff90
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
May 07, 2023 -

Star Auto Mall responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Emmet and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

May 05, 2023

I recommend with reservation. Immediately after taking possession please take your car to your own reliable mechanic. I discovered my car needed front tires and rear shocks. Star More

by MTNHAWK68
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woman in finance was excellent as is the young woman at the service desk on the big lotwhee my car was serviced. Both women are stars., Paulie M, Wei Lin
May 07, 2023 -

Star Auto Mall responded

Here at Star Auto Mall 191, customer satisfaction is our #1 priority. We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss this? We’d love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

May 03, 2023

Emmet at Star Auto Mall is an unsung hero of the auto sales world. I wasn't able to drive down to Bethlehem to test the car when I hoped and the loan I had prepped for the car I was looking for couldn't More

by fearnoart96
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
May 03, 2023 -

Star Auto Mall responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

April 28, 2023

Great people! It took a long time to get me a good deal, but the one they got me made it worth the wait! More

by CHERYLKINDT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Robinson, Wei Lin
May 01, 2023 -

Star Auto Mall responded

Thank you, Cheryl, for your feedback on your recent visit to Star Auto Mall 191. It's great to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you enjoy your new vehicle!

April 11, 2023

Had a great experience purchasing my new vehicle. Emmet was an honest salesman and great to work with. Absolutely recommending Star Auto Mall 191 to my friends and family More

by danschirripa98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emmet Obyrne
Apr 12, 2023 -

Star Auto Mall responded

Dan, Thanks for sharing your thoughts about your experience with Star Auto Mall 191. Emmet and our team appreciate your business and hope to see you again soon!

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