
Sterling McCall Acura
Houston, TX
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This was my first visit to Sterling McCall Acura. The previous weekend I visited the Acura dealership on Katy Frwy - while the salesman there was nice, he was difficult to understand. Marty was more know previous weekend I visited the Acura dealership on Katy Frwy - while the salesman there was nice, he was difficult to understand. Marty was more knowledgeable than the other salesman and easier to understand :-). Examples: 1. I wanted a powerful responsive car so I was looking at both the TSX and the TL. I did not realize the TL was available with 308 horsepower engine. 2. The Microsoft interface 'learns' your voice. My car shopping experience at Sterling McCall Acura was positive and informative and I attribute this to Marty. 4. Oil viscosity and other engine fluid information is available in the interface/interactive controls display; alerts are given when service is needed. 3. Service. I didn't realize Acura has a low service fee of $34 for oil changes and other services. Overall a great informative experience. Marty was very pleasant, intuitive, and answered questions thoroughly. More
I called ahead of time to let them know I would be coming - Bob was waiting for me at the front door. The price for a new car was not that different from what I was paying for the previous car. The finance - Bob was waiting for me at the front door. The price for a new car was not that different from what I was paying for the previous car. The finance man remembered me from my last purchase. I was in and out of there in less than two hours with exactly the car I wanted. More
My husband and I were looking for a car to replace my van. I went by myself first to look at some cars. Hermie assisted me and was very helpful and polite. We returned the following day and drove a ca van. I went by myself first to look at some cars. Hermie assisted me and was very helpful and polite. We returned the following day and drove a car with Hermie. Then returned at closing time and was given a very good price on a new car and a fair price on our trade in. Hermie was not there so we were assisted by Darryl Lowe. Everyone stayed late as we made a final decision on which color to get and then completed the paperwork and financing. I feel very comfortable with the dealership and will return there when I need service. More
I had a bad experience at another dealership and went to Sterling McCall Acura looking for an MDX. The salesman there, Patrick Bason, was helpful, honest, knowledgable and not pushy; he made my buying expe Sterling McCall Acura looking for an MDX. The salesman there, Patrick Bason, was helpful, honest, knowledgable and not pushy; he made my buying experience a good one. I would recommend him and the dealership to anyone who wants to get a fair price and good service. More
I had a very good experience working with Marty and I will not hesitate to recommend him to anybody who is in the market for a new car. Dealing with Mr Maddox was easy, never felt the traditional unpleas will not hesitate to recommend him to anybody who is in the market for a new car. Dealing with Mr Maddox was easy, never felt the traditional unpleasant bargaining sensation thad characterize auto dealers. Hug J. Moreno More
I was very pleased with the service I received from Sterling McCall Acura in general and salesman, Antonio Glass, in particular during my recent purchase of a RDX. I absolutely dreaded beginning the p Sterling McCall Acura in general and salesman, Antonio Glass, in particular during my recent purchase of a RDX. I absolutely dreaded beginning the purchase process because of past dealings with dealerships and salesmen. I must say my recent experience has disavowed by of any reluctance related to auto purchases. In fact, I have already recommended a co-worker to Sterling McCall Acura. More
Good afternoon my name is Alice Whiting and I recently purchased a new vehicle with salesperson Bob Cook. I just wanted to let you know that I received excellent service and I am very pleased with my over purchased a new vehicle with salesperson Bob Cook. I just wanted to let you know that I received excellent service and I am very pleased with my overall purchasing experience. Thank you, Alice Whiting More
I was in the dealership this morning for a B1 service. I saw Darrel passing by and I asked him if it was too early to trade my TL Lease. He was very quick to respond and made me a deal that I could not refu saw Darrel passing by and I asked him if it was too early to trade my TL Lease. He was very quick to respond and made me a deal that I could not refuse! This was the THIRD car I bought/leased from Darrel. It was just such a pleasant experience. Bert in service is ALWAYS so very helpful and I look forward to continuing getting my service done at this dealership. The service waiting room is always very clean and I love having a desk available to get my work done while I wait. The time flies! More
My experience with Patrick Bason and Sterling McCall Acura was a very pleasant one. I went to the Car Show in Houston, TX in January 2010 and met Patrick there. He was extremly helpful and knowledgeab Acura was a very pleasant one. I went to the Car Show in Houston, TX in January 2010 and met Patrick there. He was extremly helpful and knowledgeable and practically sold me on the TSX that day. He was most helpful when I went in a few weeks later to do my test drive that I actually went back one week later and purchased the vehicle. More
Easy and clear deal. All conditions were described in Easy and clear deal. All conditions were described in the email and confirmed by phone in the last stage. All deal was completed via internet and em Easy and clear deal. All conditions were described in the email and confirmed by phone in the last stage. All deal was completed via internet and email. No hassle over the price. In dealership, Shelby prepared everything for us and all we had to do was to test drive and sign the contract. Great buying experience. Financing was also very pleasant, no pressure and very well guided about warrnty and etc. I personally buy the car through internet since I do not like face to face deal. This is my 4th car as internet buying and it was most pleasant buying experience. Thanks for Sterling Mccall and Mr. Eastin. More