
Sterling McCall Toyota
Houston, TX
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I have appointment so we waiting 2 hours when finishes I look ticker next service due no change, tire pressure low, still show go dealer manternane . No good for service look ticker next service due no change, tire pressure low, still show go dealer manternane . No good for service More
I had an appointment for 1 o’clock,tech told me that it would take an hour and a half. I literally set for two hours and a half just for oil change. Why should a customer wait two hours and a half for oil would take an hour and a half. I literally set for two hours and a half just for oil change. Why should a customer wait two hours and a half for oil change and head an appointment. Why More
Oscar Casas and the workshop crew were extremely helpful and attentive to questions. I am impressed by their eagerness to explain issues and resolve problems. Everyone provided excellent customer service. and attentive to questions. I am impressed by their eagerness to explain issues and resolve problems. Everyone provided excellent customer service. More
Was charged more than expected. No service agent came to help or advise on service. Seemed like a very transactional experience than a genuine customer No service agent came to help or advise on service. Seemed like a very transactional experience than a genuine customer More
The warranty service went very well from check in to a timely conclusion. I waited, and they kept men informed all the way. Thanks timely conclusion. I waited, and they kept men informed all the way. Thanks More
The dealership is very automated from scheduling service appointments to tracking progress of the service being requested. The Uber service is a vast improvement over Courtesy Car service they used to cust appointments to tracking progress of the service being requested. The Uber service is a vast improvement over Courtesy Car service they used to customers. More