Landers Chrysler Dodge Jeep RAM - Service Center

I was very disappointed in the service I recently had at this dealership. When my car was ready for pickup after service yesterday, it had to be jumped off. When I questioned the service manager, he told this dealership. When my car was ready for pickup after service yesterday, it had to be jumped off. When I questioned the service manager, he told me to "just drive it for a bit, and it will be okay". I got in my car this morning and it would not even turn over. I called Landers, they told me the battery was probably dead and come by and they would put a new one on it and charge me another $250+ dollars for the battery and no telling what labor charge would be added. The cost to fix my car to begin with was outrageous, almost $1900 with $1200+ for labor only! I was led to presume that if my car would not start, they would put a new battery on it and would not charge me. I will NOT bring my Charger back to this dealership. I will just find a qualified mechanic and buy the parts myself. I am new to Little Rock and just trusted them to make the repairs. I am very disappointed. I now have a new battery and the mechanic who put it on said there was no way the dealership should have told me my battery was "okay". Lesson learned, for sure!!!! More

Laura went above and beyond to help me. She kept in constant contact to make sure I was helped and kept me in the loop to know what was happening! I have never worked with a dealer that wor She kept in constant contact to make sure I was helped and kept me in the loop to know what was happening! I have never worked with a dealer that worked so hard for me after the sale. My experience prior to this is that once the vehicle is sold most dealerships couldn’t care less about you. Not anymore, Laura is awesome at what she does! More

Laura is an angel! She went above & beyond to make sure that my experience at Landers was perfect. I would highly recommend Landers Chrysler Dodge Ram and will be calli She went above & beyond to make sure that my experience at Landers was perfect. I would highly recommend Landers Chrysler Dodge Ram and will be calling Laura with any future needs. She’s a tremendous asset to the dealership and a pleasure to do business with. More

It took too long. If you make an appointment you shouldn't have to wait over an hour for your car to be finished. If you make an appointment you shouldn't have to wait over an hour for your car to be finished. More

Had a horrible experience last week but the dealership called and apologized and I really appreciated that. I waited 4 hours for a oil change which is unacceptable but having the dealership recognized tha called and apologized and I really appreciated that. I waited 4 hours for a oil change which is unacceptable but having the dealership recognized that via phone call was very nice. More