Landers Toyota NWA

Xochi went above and beyond. Great to work with and has all the qualities of a good salesman. Very attentive, communication was on point, and goes out of his way to make sure his Great to work with and has all the qualities of a good salesman. Very attentive, communication was on point, and goes out of his way to make sure his customers are happy. I have purchased tons of vehicles over the years and he is at the top of my list for great salesman. Really appreciate how he went above and beyond and wish him the best in his career. I would refer anyone to reach out to him. More

Helpful. Didn’t talk my ear off and wasn’t a pushy sales guy. Probably the best cat shopping experience I’ve ever had. Didn’t talk my ear off and wasn’t a pushy sales guy. Probably the best cat shopping experience I’ve ever had. More

Have to give a "shout out" to Xander Flores - he went the extra mile to help me find the car that was right for me. The car was inbound from out-of-state, and he coordinated a test drive. The vehicle didn' extra mile to help me find the car that was right for me. The car was inbound from out-of-state, and he coordinated a test drive. The vehicle didn't match all my needs, so he put out a search for my specs. He answered texts late on the weekends, and kept me posted on his search. While I ultimately traveled to purchase my used car, I TRULY appreciate Xander's efforts. I will refer anyone local to Landers, thanks to Xander's efforts. Great job! More

My buying experience was amazing at Landers! Manny made the entire buying and trading in a breeze! Manny made the entire buying and trading in a breeze! More

We recently moved to Bentonville and purchased a certified Toyota from a dealer in another state. Less than a month later, the vehicle was having trouble starting, so we contacted the original deale certified Toyota from a dealer in another state. Less than a month later, the vehicle was having trouble starting, so we contacted the original dealer and they said since it was certified, we could take it to the local Toyota dealer. We scheduled an appointment and brought it in. Chris was the service advisor who helped us. When we informed him of what was going on, he opened the hood to see if the battery was original, which it was, and said that it needed to be replaced and wanted to charge us $400 for a new battery. He didn't bring it in the back to diagnose if that was the problem. We had informed him that it was certified and if he needed to take it back to confirm the issue. He said no. We reached out to the original dealer and they said they would help us out. When we told Chris this, he said that if we would have bought it from Landers, he would have helped us too. We contacted the original dealer and they said that it was certified and the battery is covered under warranty nationwide to be replaced for free. They were incredibly apologetic of the experience we had at Landers Toyota and said, bring it here TODAY and we will make it right. They want to perform a diagnostic check before we just replacing the battery to be sure. What is incredibly disappointing is that we have owned about a dozen Toyotas for close to 40 years and have never had a dealership be less customer friendly than we experienced with Landers. Plus, this was new our local dealer, whom we would have expected to use for future purchases and service our families vehicles. More

I had the pleasure of working with MANNY! Manny went above and beyond to ensure I found the perfect car that met all my NEEDS! From the moment I walked into the dealership, Manny greeted Manny went above and beyond to ensure I found the perfect car that met all my NEEDS! From the moment I walked into the dealership, Manny greeted me with a warm welcome and friendly demeanor. He took the time to actively listen to my car needs! It was so obvious that he actually cared and went the extra mile for me! Manny’s knowledge was truly commendable too. He provided valuable insights about a lot of cars and helped me in making an informed decision. What stood out the most was his patience and compassion. He worked diligently to secure the BEST DEAL FOR ME! I highly recommend Manny to anyone and even my mom will be back to get a car with Manny’s help! Thank you Manny! More

Great experience! Went to the lot when so I can check out one of their cars and was helped asap from Xochi Ojeda! Great help and very informative! Went to the lot when so I can check out one of their cars and was helped asap from Xochi Ojeda! Great help and very informative! More

Service, kind and very specific and patient with their customers. I'm very grateful for your service. customers. I'm very grateful for your service. More

They were very polite straight to the point. they did not like wasting time or causing headaches. they did not like wasting time or causing headaches. More

Nice friendly atmosphere, really enjoyed working with Mr. Bill Nabors, who I felt was a very experienced and helpful sales person. Bill Nabors, who I felt was a very experienced and helpful sales person. More