Dahl Chrysler Dodge Jeep Ram Stevens Point

Unfortunately they have sold recently and are not honoring most repairs. Horrible experience. Bought a used vehicle two months ago and needed a repair. Tech stated repair was an existing condition honoring most repairs. Horrible experience. Bought a used vehicle two months ago and needed a repair. Tech stated repair was an existing condition when the car was purchased and should be repaired. However, he added that unfortunately the dealership was sold last month and it's not their issue. Same building, same staff, same signage but OHHH we sold the name. You purchased the business. You now own the business and SHOULD own the past responsibilities. It apparently seemed like a joke and no assistance to rectify was even attempted. Then another customer, who was waiting and had just learned of the 'transfer of ownership' of the dealership asked if his existing free oil changes still existed and the tech happily answered, 'Of Course!' This is bad business all around. More

On august 5 I was halfway going up north when I heard a loud noise on my jeep. Pulled into kocourek Chrysler in Stevens Point. Greeted outside by Tim who listened and took me back to the service department loud noise on my jeep. Pulled into kocourek Chrysler in Stevens Point. Greeted outside by Tim who listened and took me back to the service department by Ben. So friendly and knowledgeable. Had me on the road in half hour. The lug nuts were loose on my car. They saved me from a disaster. So glad I stopped at this dealer. Thank you so much Tim and Ben. Will never forget how good you were to me and my grandkids. Thanks so much. More

Matt Maeder was a great help with the purchase of our new Jeep our experience with this dealership has been phenomenal, would deal again. Thank You Jeep our experience with this dealership has been phenomenal, would deal again. Thank You More

I highly recommend!! When searching for my new vehicle, my experience working with Lucas Vincent was spectacular. He was extremely helpful and attentive in finding exactly what I was looking for. The who my experience working with Lucas Vincent was spectacular. He was extremely helpful and attentive in finding exactly what I was looking for. The whole process was very pleasant! More

Brando was very helpful with all our questions. Dandy Randy was effective and efficient. I was very happy with my experience and would highly recommend them to anyone Randy was effective and efficient. I was very happy with my experience and would highly recommend them to anyone More

I went here for the fresh start program and Brando went over and beyond to help and make sure I was qualified with my less then perfect credit and other hurdles to overcome. Extremely satisfied with the en over and beyond to help and make sure I was qualified with my less then perfect credit and other hurdles to overcome. Extremely satisfied with the end result. More

I will NEVER return to this dealership. First of all, our salesperson Brandon was very pushy and always tried to talk us into purchasing even though we expressed we weren't ready and that we were just lookin salesperson Brandon was very pushy and always tried to talk us into purchasing even though we expressed we weren't ready and that we were just looking. When we were finally ready, we decided to purchase a 2017 Jeep Compass. On their website it was advertised to have 5,000 miles less than it actually had and we were not notified of that. The price was not adjusted at all according to that. It came with bald tires and even though we put down a large percentage of the price in cash, they refused to work with us on new tires or even a discount. We got it home and realized that there was no spare tire, which we also werent notified of. Inside the truck, underneath the floor panel where you store the spare was a large piece of plastic broken off the side of the trunk that was not visible unless you lifted the panel. This was not shown to us. I contacted them after the sale with all of these concerns and they absolutely refused to work with us on any of the issues. I was forwarded to a manager, Randall, who assured me that he would look into it and get back to me. He never got back to me and was obviously lying. Now we've had the vehicle for UNDER 2,000 MILES and the transmission is slamming into gear and most likely going bad. This dealership likes to advertise that they care about their customers, but it's evident that once the sale is made they wont show you the time of day. Just reinforces the stereotypes about car salesmen being xxxxxxxx. More

Recommend Lucas "Vinny" Vincent and Jay Tindell Very nice experience working with Vinny and Jay. Fastest transaction ever had in purchasing a new vehicle. We were debating on several different mak Very nice experience working with Vinny and Jay. Fastest transaction ever had in purchasing a new vehicle. We were debating on several different makes and models of vans and decided on the Pacifica. Just returned from a trip (one week old and 2300 miles) and our MPG was 30.3!!! Still trying to learn all the bells and whistles, but enjoying it immensely. Again thanks Vinny and Jay for working with us. It was great. More

Stevens Point Chrysler Dodge Jeep Ram provides excellent customer service from start to finish. It took a few visits to the dealership and multiple test drives to really decide what to buy. Tim Coppersmith customer service from start to finish. It took a few visits to the dealership and multiple test drives to really decide what to buy. Tim Coppersmith from the Sales Department was so helpful from start to finish, never adding undue pressure to buy. He provided great service and answered question very knowledgeably during each visit, regardless of how many visits it took. When the time to buy came, he was great at that part too! Chris Yenter from the Finance Department was upbeat and very good at his job. He explained everything clearly and was able to answer any questions that arose. Ben Klein from the Service Department provided excellent advice and is always a real pleasure to work with. This deanship is easy to recommend. If you're in the market for a vehicle in this area, they might have just what you're looking for, and make every step of experience easy and enjoyable as well. More

Got my dream vehicle today with the help of James Wallberg my salesperson. Thank you so much. Got the pride I wanted and great customer service!! Wallberg my salesperson. Thank you so much. Got the pride I wanted and great customer service!! More