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Stevinson Hyundai of Longmont

Longmont, CO

3.2
438 Reviews

600 S Main St

Longmont, CO

80501

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Showing 438 reviews

November 12, 2021

They lied and didn't keep their end of any of the agreements we made. A horrible experience. I would not recommend this dealership to my worst enemy. More

by jenalani
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, Jim Rosa, Scott DeSimone, Robert Lysek
Nov 16, 2021 -

Stevinson Hyundai of Longmont responded

Jennifer, You were not forthcoming with the information you provided to us in our attempt to find you an auto loan. On four occasions you promised to provide the documentation the bank required. Once it was clear you were not going to provide documentation to verify the information you put down on your credit application, we asked you to return the car because you were not approved for the loan. We refunded your entire deposit except for a detail fee since you smoked in the car and it would need to be fully re-detailed. You were in agreement with this. We did everything we could to assist you. We were upfront and never lied to you. Please contact me if you have any questions. Sincerely, Scott Desimone General Manager 303-651-2623

June 13, 2021

Worked with Jim and Bob on 6/12/21. They were very helpful and no pressure. They picked out the perfect car in my price range. Gave me a good trade in price. The relationship with the customer seemed More

by vac95
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim cannon
Jun 16, 2021 -

Stevinson Hyundai of Longmont responded

Hello, we're happy to hear you had such a positive experience with our team! We sincerely thank you for your business, and look forward to seeing you again soon!

Jun 17, 2021 -

vac95 responded

Jim and Bob~~ You made buying the car an easy and fast transition. Even with a busy environment with lots of customers coming in and out, you made sure I was taken care of. Vonnie

May 19, 2021

Chris stayed late to complete my "paperwork" for my new purchase. He was very helpful and knowledgeable. I will be sure to call him if I need anything in the future. More

by Minivan Mom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Cannon
May 21, 2021 -

Stevinson Hyundai of Longmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Stevinson Hyundai of Longmont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 26, 2020

I had a battery(still under warranty) fail on a 2019 Kona. I worked with Steve and Mark. They were both amazing, empathetic, and efficient to get me taken care of. I spoke with three Hyundai dealerships More

by Marci
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Culkins, Steve Lines
Nov 04, 2020 -

Stevinson Hyundai of Longmont responded

Marci, thank you for your kind review; we are happy to pass along your comments to the team here at Stevinson Hyundai of Longmont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2020

I wanted to reach out and share my experience with Stevinson Hyundai of Longmont. I recently had a major warranty repair issue with my vehicle that took the engineers from Hyundai Corporate (Hyundai M More

by HSHDriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, Steve Lines, Scott DeSimone
Oct 06, 2020 -

Stevinson Hyundai of Longmont responded

Hello, thank you again for taking the time to share your experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Stevinson Hyundai of Longmont! Have a wonderful day!

July 21, 2020

Sean was great! Very friendly and helpful. He was transparent about the whole process and this was our first time buying a car from a dealership. More

by AllysenM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean M
Jul 23, 2020 -

Stevinson Hyundai of Longmont responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 19, 2020

Best car buying experience ever had thanks to Jim! Honest, fair and friendly! Hard to find these days. Would definitely recommend to anyone in the market to buy a car More

by Chdeto
Recommend Dealer
Yes
Employees Worked With
Chris in finance , Jim Rosa, Scott DeSimone
March 23, 2020

They don't honor the coupons available online I recently had my Hyundai serviced with them and they didn't honor the 15% discount available online for any service above $500. I have spent more tha More

by PJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve Lines
Mar 23, 2020 -

Stevinson Hyundai of Longmont responded

Thank you for your feedback. And I completely agree! Let me see what happened here, this is not normal. If we didn’t provide you with the correct discount I will make sure it’s adjusted and that your are credited. Please email me your info at my email below so I can dig into this. Thank you! Scott DeSimone General Manager Sdesimone@stevinsonauto.com

Mar 25, 2020 -

PJ responded

Thanks Scott, Steve did contact me and said sorry for the mistake and offered to correct it as well. After his sincere efforts I think we are good. Thanks for looking into this and I appreciate the help provided to a positive resolution. Thanks

Mar 25, 2020 -

Stevinson Hyundai of Longmont responded

Awesome! Thank you so much and if I can ever be of service, don't hesitate to contact me directly. Thanks again and stay safe! Scott DeSimone

January 22, 2020

Great dealership Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away fee More

by gordona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Tracey, Davis Walker
Jan 24, 2020 -

Stevinson Hyundai of Longmont responded

Gordona, thank you for your kind review; we are happy to pass along your comments to the team here at Stevinson Hyundai of Longmont! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

January 21, 2020

Great dealership Had been looking for a car on line for awhile and zeroed in on a used GMC Acadia Stevinson had. Drove 6 hours to deal on this vehicle. Drove away fee More

by gaustin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christopher Tracey, Davis Walker
Jan 22, 2020 -

Stevinson Hyundai of Longmont responded

Hi, we're happy to hear you had such a positive experience with Davis and our team! We understand it is a big decision where you purchase your vehicle from, and we are so grateful to have been chosen! Safe travels!

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