As always, John was extremely helpful, knowledgeable and pleasant to work with. He took time to come out to my house to program my car garage doors into my Cayenne because no matter how closely I had followed the instructions, I couldn't get it done. He had it done in minutes! He also took time to reprogram my new phone and if I had tried to do it myself, I'm sure it would have taken me forever...again, he had it done in minutes. It's always a nice experience working with John!